Terms and Conditions

Read the terms and conditions for AGL products and services.

Policies, terms and conditions that may be relevant to large AGL energy customers.


See the details of our terms and conditions and policies for AGL telecommunications customers.


If you're one of our telecommunications customers, our Acceptable Use Policy (PDF) and Privacy Policy (including Credit Reporting Policy) form part of your agreement with us as referred to in the AGL Telecommunications Customer Terms (PDF).

Here are some other policies that apply to our telecommunications customers. We may amend these from time to time, so check back here for the latest version: