You'll need to provide us your personal details including service address, contact information and a mobile number for SMS updates. We'll also need to complete a credit check to process your application and you'll need to be over 18 years old. You can find more details of how we collect, use and disclose your credit-related personal information by reading our Privacy Policy.
Once your sign-up is completed and your application is processed we will let you know if a technician is required and send details of available appointments via SMS.
If you've ordered a modem through us, we'll aim to get this to you prior to your scheduled connection date. If you're bringing your own modem, you'll be able to connect it on your scheduled connection date provided that it is nbn compatible. Check our modem set-up guides below for more details.