Standard retail contracts

Our most basic contract with standard terms and conditions set by regulation.

What are the prices, terms and conditions for NSW customers?

If you’re an AGL customer but didn’t accept a market contract energy plan or are using energy without contacting us to set up an account, then you are on a standard retail contract. The standard retail contract is a plan that is governed by the applicable energy regulations.

Select the applicable booklet below for more information.

The rates and fees applicable on our standard retail contract for NSW are as follows:


Former APG, amaysim and Click Energy (from 1 July 2022) electricity standard retail contract customers are subject to AGL’s electricity standard retail contract rates, as listed above.

The gas rates effective from 1 July 2022 applicable to former Click Energy that were on standard retail contract and migrated to AGL in April 2021, are as follows:

Note: for ex-amyasim customers that were on a standard retail contract and migrated to AGL in November 2020, the standard contract fees are as follows:

Note: for ex-Click Energy customers that were on standard retail contract and migrated to AGL in April 2021, the current standard contract rates are as follows. These prices will be valid till 30 June 2022:

The rates applicable on our standard retail contract for ACT are as follows: