My bill is higher than usual

Getting a bill higher than expected can be an unpleasant surprise, but we're here to help.
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Bill shock

Have you received a bill that’s given you a shock? Find out how and why your bills may be higher than usual.

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Chat with us

Have questions about your bill? Chat with our team and we can help you understand.

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Speak with us

Need to talk? Speak with someone to understand your bill.