Compare nbn® plans

Get $35 off every month for 6 months on our Home Fast plan

Sign up to our Home Fast nbn plan and get $35 off the full price every month for 6 months when you have AGL energy.¹ Plus, eligible customers get 50% off eero modem packs.²

Offer ends 25 June 2024.

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Select a plan

What’s included or can be added to all AGL nbn plans

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Unlimited data

Our nbn plans come with unlimited data – and no excess data charges.

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Modem options

BYO modem, purchase a modem from us outright, or pay it off over 24 months.

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Purchase a Home Phone plan

Buy a Home Phone plan for your nbn connection. View Adding a Home Phone plan for details.

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Carbon Neutral

Your plan includes Carbon Neutral, certified by Climate Active, at no extra cost.

Frequently asked questions about our nbn plans

AGL internet

You can add a Home Phone plan from $10 a month and make unlimited calls anywhere in Australia. You’ll need an AGL supplied modem (no BYO modem with Home Phone Plan). The minimum cost of this plan is $159 ($10/mth + $149 modem cost).

Our plans use VoIP technology, which stands for Voice over Internet Protocol. Basically, it allows you to make phone calls using your internet connection (just like when you use programs like Skype).

When you make calls with a traditional landline, you’re using a wired connection. With a home phone plan using VoIP, your conversation is transmitted digitally.

The speed of your internet connection depends on a number of factors including:

  • your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
  • modem quality
  • in-home cabling
  • distance between your modem and Wi-Fi devices
  • electrical and Wi-Fi channel interference
  • number of devices connected.
  • FW (fixed wireless) connections can also be affected by cell congestion, distance from a fixed wireless tower and hot weather or heavy rain.

Check for outages

nbn outages and service issues can also affect your nbn speeds. Check the status of your service by visiting nbn outages and network status.

Learn more about nbn speeds

Modems and devices

If you bring your own modem

  • Make sure your modem is compatible with the nbn network and isn’t locked to another internet provider.
  • If you sign up to the Home Fast, Ultrafast or Superfast nbn plan make sure your modem can support the speeds for that plan. Otherwise you may experience slower speeds.

Buying a modem or device from us

  • After you’ve selected your AGL nbn plan, you’ll have the opportunity to purchase an eero or eero 6+ device, or a TP-Link VX230v modem depending on the plan you’ve selected and your connection type.
  • You can choose to purchase a modem outright from $149 or make monthly payments over 12 or 24 months. Read our Device Payment Plan terms for more details.

Good to know

We do not offer eero devices to customers with Fibre to the Building (FTTB) or Fibre to the Node (FTTN) connection types, or to customers who have added a Home Phone service to their nbn plan. For these customers we offer the TP-Link VX230v.

Please refer to the table to see what modem and device is available.

Modem table

Modems are available depending on your plan and connection type. If you’ve added a home phone service to your plan, you’ll receive a TP-Link modem.

  FW FW+ FTTN FTTB FTTC HFC FTTP/FIBRE
Fixed Wireless eero 5 eero 5 n/a n/a n/a n/a n/a
Fixed Wireless plus eero 5 eero 5 n/a n/a n/a n/a n/a
Home basic n/a n/a TP-Link TP-Link eero 5 eero 5 eero 5
Home standard n/a n/a TP-Link TP-Link eero 5 eero 5 eero 5
Home fast n/a n/a TP-Link TP-Link eero 5 eero 5 eero 5
Superfast n/a n/a n/a n/a n/a eero 5 eero 5
Ultrafast n/a n/a n/a n/a n/a eero 6+ eero 6+

 

You can purchase eero devices with Mesh Wi-Fi in packs of 2 or 3, depending on your connection type and the nbn plan you select.

Having multiple eero devices means they work together to send a reliable connection in every direction throughout your home, so you can avoid dropouts and dead zones.

2 devices covers homes up to 280m²

3 devices covers homes up to 420m²

Fibre upgrade

The nbn Fibre Connect program is currently rolling out in selected areas across Australia.

This means addresses connected to the nbn network via Fibre to the Node (FTTN) or Fibre to the Curb (FTTC), may be eligible to upgrade their connection type to Fibre to the Premise (FTTP). 

Upgrading to FTTP will give you access to a more reliable network and higher speed plans, which means you can do more online with less interruptions, including:

  • have multiple people online at the same time
  • work from home and make video calls
  • stream high-definition video (4K)
  • play online games


Are you eligible for a fibre upgrade?

To check your eligibility simply enter your address at the top of the page. 

If you’re eligible, we’ll automatically let you know your connection type and if a fibre upgrade is available.


Upgrading from FTTN to FTTP


If your address is eligible for an upgrade, you’ll need to order a Home Fast plan or higher and remain on this plan for a minimum of 12 months.

If your nbn plan is cancelled or you switch to a plan below Home Fast within 12 months, NBN Co may choose to charge a $220 (incl. GST) cancellation/downgrade fee. Read our fibre upgrade terms


Upgrading from FTTC to FTTP

If your address is eligible for an upgrade, you’ll need to order a Superfast plan or higher and remain on this plan for a minimum of 12 months.

If your nbn is cancelled or you switch to a plan below Superfast within 12 months, NBN Co may choose to charge a $220 (incl. GST) cancellation/downgrade fee. Read our fibre upgrade terms


Fibre upgrade installation process

If you order a plan with a fibre upgrade, we’ll arrange an appointment with an nbn technician so they can start the installation process.

Your first appointment usually takes place within 7 days of your order.

You’ll receive an SMS within an hour of your order with all the details of your first appointment and how to reschedule it. If you miss an appointment, you may incur a fee. 

Someone over the age of 18 will need to be home at the time.

Learn more about the installation process.

There’s a chance NBN Co may charge a $220 cancellation/downgrade fee when:

  • you’re upgrading from Fibre to the Node (FTTN) and switch to a plan with speeds below Home Fast within 12 months.
  • you’re upgrading from Fibre to the Curb (FTTC) and switch to a plan with speeds below Home Superfast within 12 months. 
  • your nbn connection is cancelled within 12 months. 

Read our Fibre upgrade terms

Things to know

Typical download speeds for our nbn plans (7pm-11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm-11pm) may increase or decrease over time and aren’t guaranteed minimum speeds. 

Home Phone plans 

The AGL Home Phone service is optional and requires an eligible AGL nbn internet plan, an AGL supplied modem and a BYO compatible VoIP handset. 

Internet plans

nbn plan offer: if you leave your AGL energy plan(s), the discount on your nbn plan will no longer apply from the end of your billing period. 
Set-up fees: nbn co connection fees may apply.  
Unlimited data: Acceptable Use Policy applies. 
nbn®, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence. 

¹AGL nbn plan 6 month offer: For new nbn connections only (including moving house). AGL energy customers who sign up for a Home Fast plan will get $35 off monthly plan fees for the first 6 months, then $15 off every month after that. Discount ends if you cancel your AGL energy. Offer ends 25/06/2024. Acceptable Use Policy applies. Read full terms.

²50% off eero modem pack promotion: Customers are eligible for the 50% off eero modem pack promotion if they are on FTTP, FTTC and HFC connection types without signing up a home phone plan with us. 50% off discount applies when you purchase 2 or more modems. While stocks last. Offer ends 25/06/2024. Acceptable Use Policy applies. Read full terms.