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Get up to 18,000 Velocity Points when you sign up to AGL Home Ultrafast and stay for 6 months¹

Earn Velocity Points when you join AGL internet and stay connected for 6 months. Get 18,000 Velocity Points on Home Ultrafast (3,000 Points a month), 12,000 Velocity Points on Home Superfast (2,000 Points a month), or 6,000 Velocity Points on Home Fast (1,000 Points a month). Plus, get $25 off every month for the first 6 months.¹

For eligible new AGL customers, and movers only. Offer available until varied or removed by AGL or Velocity.

Family having fun looking at a laptop Family with laptop

Save $150 on AGL internet in your first 6 months

Get $25 off a month on selected nbn plans with this Velocity Points offer for the first 6 months.¹

What’s included or can be added to all AGL nbn plans

Unlimited data icon

Unlimited data

Our nbn plans come with unlimited data – and no excess data charges.

Modem icon NBN modem icon

Modem options

Buy a modem from us outright or on a payment plan. Or BYO modem if not connecting a home phone.

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Purchase a Home Phone plan

Buy a Home Phone plan for your nbn connection. View Adding a Home Phone plan for details.

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Carbon Neutral

Your plan includes Carbon Neutral, certified by Climate Active, at no extra cost.

Frequently asked questions

 

AGL Internet – Velocity Points Offer

To be eligible you must:

  • be a new AGL internet customer switching your nbn service from another provider, or be an existing AGL customer setting up a new nbn connection with AGL. 
  • be a member of the Velocity Frequent Flyer program. Not a member? Join Velocity
  • sign up online to the AGL Internet – Velocity Points Offer.
  • provide your Velocity membership details (first name, last name and membership number) when you sign up to the offer.

To receive your monthly allocated Velocity Points, you must remain on your chosen plan for the full month of your billing cycle. You'll receive your full Velocity Points if you stay on your chosen plan for 6 months.

Signing up to the offer will link your Velocity membership to your AGL internet account.

If you cancel or change your plan within the first month of your billing cycle, you won’t receive any Velocity Points under this offer. You will only receive Velocity Points for the months you stay on your chosen plan and pay your AGL bill in full.

If you cancel or change your plan within the first 6 months, you will lose your discount and any Velocity Points for the months:

  • which you have not been billed in full, and/or
  • for which your AGL bill hasn’t been paid in full.

Not available with any other internet plan offer, unless otherwise stated. See full terms and conditions. 

Your Velocity Points will be allocated monthly (for 6 months from the date your service is connected by AGL) and will appear in your Velocity account approximately 10 business days after you’ve paid your monthly bill in full.

If you're eligible and Velocity Points don’t appear in your account, contact us.

If you’re experiencing issues with your AGL internet plan or connection, or haven’t received your Velocity Points, contact us.

For all other Velocity membership queries, visit Velocity member support.

AGL internet

You can add a Home Phone plan from $10 a month and make unlimited calls anywhere in Australia. You’ll need an AGL supplied TP-Link modem (no BYO modem with Home Phone plan). The minimum cost of this plan is $159 ($10/mth + $149 modem cost).

Our plans use VoIP technology, which stands for Voice over Internet Protocol. Basically, it allows you to make phone calls using your internet connection (just like when you use programs like Skype).

When you make calls with a traditional landline, you’re using a wired connection. With a home phone plan using VoIP, your conversation is transmitted digitally.

The speed of your internet connection depends on a number of factors including:

  • your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
  • modem quality
  • in-home cabling
  • distance between your modem and Wi-Fi devices
  • electrical and Wi-Fi channel interference
  • number of devices connected
  • FW (fixed wireless) connections can also be affected by cell congestion, distance from a fixed wireless tower and hot weather or heavy rain.

Check for outages

nbn outages and service issues can also affect your nbn speeds. Check the status of your service by visiting nbn outages and network status.

Learn more about nbn speeds.

Modems and devices

Bringing your own modem

You can bring your own modem (BYO) if you're not connecting a home phone with us and your modem is:

  • compatible with the nbn network and your nbn connection type
  • not locked to another internet provider
  • capable of supporting the connection speeds for the plan you choose (otherwise you may experience slower speeds).

If you need help connecting your BYO modem, view the setup instructions.

Buying a modem or device from us

Once you’ve chosen an AGL nbn plan and depending on your connection type, you can buy an eero modem or eero modem pack outright from $210 or a TP-Link modem outright for $149. Monthly payments over 12 months are also available at no extra cost.

For a limited time, you’ll get one modem included with your plan when you choose a 12 month payment plan. An early termination fee of $10 per month for each month remaining on your payment plan, including the month of cancellation, will apply for each modem if you cancel before 12 months.² 
View Device Payment Plan terms.

Good to know

We do not offer eero devices to customers with Fibre to the Building (FTTB) or Fibre to the Node (FTTN) connection types, or to customers who have added a Home Phone service to their nbn plan. For these customers we offer the TP-Link VX230v.

AGL supplied modems are only available for purchase when you sign up to an AGL nbn plan. They can't be purchased separately.

Please refer to the table to see what modem and device is available.

Modem table

Modems are available depending on your plan and connection type. If you’ve added a home phone service to your plan, you’ll receive a TP-Link modem.

  FW FW+ FTTN FTTB FTTC HFC FTTP/FIBRE
Fixed Wireless eero 6+ eero 6+ n/a n/a n/a n/a n/a
Fixed Wireless Plus eero 6+ eero 6+ n/a n/a n/a n/a n/a
Home Basic n/a n/a TP-Link TP-Link eero 6+ eero 6+ eero 6+
Home Standard n/a n/a TP-Link TP-Link eero 6+ eero 6+ eero 6+
Home Fast n/a n/a TP-Link TP-Link eero 6+
eero Max 7		 eero 6+
eero Max 7		 eero 6+
eero Max 7
Superfast n/a n/a n/a n/a n/a eero 6+
eero Max 7		 eero 6+
eero Max 7
Ultrafast n/a n/a n/a n/a n/a eero 6+
eero Max 7		 eero 6+
eero Max 7

 

You can purchase eero 6+ devices with Mesh Wi-Fi in packs of 2 or 3, depending on your connection type and the nbn plan you select.

Having multiple eero devices means they work together to send a reliable connection in every direction throughout your home, so you can avoid dropouts and dead zones.

2 devices covers homes up to 280m².

3 devices covers homes up to 420m².

Learn more about eero packs and pricing.

Fibre upgrade

nbn co is currently rolling out a program in selected areas across Australia so that more customers get access to full fibre.

This means addresses connected to the nbn network via Fibre to the Node (FTTN) or Fibre to the Curb (FTTC), may be eligible to upgrade their connection type to full fibre, also known as Fibre to the Premise (FTTP). 

Upgrading to FTTP will give you access to a more reliable network and higher speed plans, which means you can do more online with less interruptions, including:

  • have multiple people online at the same time
  • work from home and make video calls
  • stream high-definition video (4K)
  • play online games


Are you eligible for a fibre upgrade?

To check your eligibility simply enter your address at the top of the page. 

If you’re eligible, we’ll automatically let you know your connection type and if a fibre upgrade is available.

Fibre upgrade installation process

If you order a plan with a fibre upgrade, we’ll arrange an appointment with an nbn technician so they can start the installation process.

Your first appointment usually takes place within 7 days of your order.

You’ll receive an SMS within an hour of your order with all the details of your first appointment and how to reschedule it. If you miss an appointment, you may incur a fee. 

Someone over the age of 18 will need to be home at the time.

Learn more about the installation process.

nbn co may choose to charge a $220 cancellation/downgrade fee if:

  • you downgrade to a plan with a download speed below 100 Mbps within 12 months.
  • you cancel your nbn connection within 12 months including, for example, moving house. 

Learn more in schedule 2 of our customer terms.

Ready to sign up?

Choose an nbn plan, enter your Velocity membership details and stay connected to earn rewards.

Choose a plan

Things to know

Typical download speeds for our nbn plans (7pm-11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm-11pm) may increase or decrease over time and aren’t guaranteed minimum speeds.

Home Phone plans

The AGL Home Phone service is optional and requires an eligible AGL nbn internet plan, an AGL supplied modem and a BYO compatible VoIP handset.

Internet plans

Set-up fees: nbn co connection fees may apply.
Unlimited data: Acceptable Use Policy applies.

nbn®, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.

¹AGL Internet – Velocity Points Offer: Offer ends once withdrawn by AGL or Velocity. Offer for eligible new AGL customers, and movers only. Available for online sign-ups via offer page only. Eligible Velocity Members can get 18,000 Velocity Points on Home Ultrafast (3,000 Velocity Points a month), 12,000 Velocity Points on Home Superfast (2,000 Velocity Points a month), or 6,000 Velocity Points on Home Fast (1,000 Velocity Points a month), when they stay on their chosen plan for 6 months. Plus, they get $25 off monthly plan fees for 6 months. After 6 months, the monthly plan fees will revert back to $104/mth for Home Fast, $114/mth for Home Superfast and $124/mth for Home Ultrafast. You are eligible for the allocation of Velocity Points from the date your internet is connected to AGL. Velocity Points will be provided every month for up to 6 months that you remain on the AGL Internet Internet – Velocity Points Offer and may take up to 10 business days after you pay each monthly bill. Customers will forgo accruing any future Velocity Points eligible to them if they switch to another plan (under the AGL Internet – Velocity Points Offer or otherwise) or leave AGL Internet before 6 months. Not available in conjunction with any other AGL Internet plan offer, unless otherwise stated. Offer may be varied by AGL or Velocity at any time. Acceptable Use Policy applies. See full terms & conditions. View Velocity’s membership terms and conditions.

²AGL modem offer: For new nbn connections (including movers) only, with a 12-month device payment plan. Offer applies to a single modem only. Offer ends 5 August 2025, unless varied by AGL. Early termination fees apply. Read full terms.