Unlimited data
Browse with peace of mind – and no excess data charges.
No lock-in contract
Flexibility to change your plan once a month, with our month-to-month plans.
Certified carbon neutral
Your plan is carbon neutral, certified by Climate Active, at no extra cost.
Once you sign up, we'll begin processing your connection. Depending on your connectivity type and previous installations, an nbn technician appointment may be required. We'll let you know and provide details of the appointment if needed.
If a technician appointment isn't required, hang tight. We'll arrange to get you connected remotely and dispatch your modem, if it's been ordered. We'll keep you posted on the progress and provide a connection date as soon as possible.
If you’re bringing your own modem, you need to ensure it’s compatible with the nbn network and follow any requirements or directions provided by us or nbn co. Check with your modem manufacturer if you’re unsure about compatibility.
You can also buy a Netcomm NF20MESH Modem or an eero mesh wifi device outright from us for $149, which will appear on your first invoice.
Alternatively, you can choose to pay off the modem on a Device Payment Plan over 12 months ($12.41 per month, total cost $148.92) or 24 months ($6.20 per month, total cost $148.80). If you cancel your nbn plan within the device payment plan period, you’ll need to pay out the remaining modem fee (the monthly modem fee for each remaining month) as a lump sum on your next bill.
The type of device you receive may depend on availability, your plan type and your nbn connection type.
The speed of your internet connection depends on a number of factors including:
- your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
- modem quality
- in-home cabling
- distance between your modem and Wi-Fi devices
- electrical and Wi-Fi channel interference
- number of devices connected.
Fixed Wireless connections can also be affected by cell congestion.
Actual speeds for FTTC, FTTB and FTTN services to be confirmed with you.
Our plans use VoIP technology, which stands for Voice over Internet Protocol. Basically, it allows you to make phone calls using your internet connection (just like when you use programs like Skype).
When you make calls with a traditional landline, you’re using a wired connection. With a home phone plan using VoIP, your conversation is transmitted digitally.
Things to know:
Typical download speeds for our nbn plans (7pm-11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm-11pm) may increase or decrease over time and aren’t guaranteed minimum speeds.
Home Phone plans
The AGL Home Phone service is optional and requires an eligible AGL nbn™ internet plan, an AGL supplied modem and a BYO compatible VoIP handset.
Internet plans
- nbn plan offer: if you leave your AGL energy plan(s), the discount on your nbn plan will no longer apply from the end of your billing period.
- Set-up fees: nbn co connection fees may apply.
- Unlimited data: Acceptable Use Policy applies.
- nbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.