Moving your services
Moving with AGL makes it easier. Lock in your move now and pick a plan later, or choose your plan before you move - the choice is yours.
Moving business premises?
You can move your services to a new business address by making a request online anytime, or over the phone 24/7 on 133 835
To make a moving request online, simply select 'Moving' in your AGL Online Services account.
Disconnecting your services
Sticking with AGL means that you enjoy all of the benefits of being an AGL customer, including access to energy-saving services, flexible payment options, and time-saving apps, like My Account and the AGL Energy App.
If your business is on the move, we can switch your services to your new site, otherwise, you can request a disconnection of gas and electricity for your business from Monday to Friday, 8am until 6pm AEST, by calling 133 835.