Energy Bill Relief Fund
This page has information on the Energy Bill Relief Fund, which ended on 31 December 2025. Check if you're eligible for other electricity and gas concessions, grants or rebates.
On this page
- Who was eligible Jump to: Who was eligible
- How much people received Jump to: How much people received
- How and when payments were applied Jump to: How and when payments were applied
- How to check your bill relief was paid Jump to: How to check your bill relief was paid
- Find out more information Jump to:Find out more information
Who was eligible?
The Australian Government provided $3.5 billion to extend and expand the Energy Bill Relief Fund and provide relief to eligible households and small businesses through electricity bill rebates in the 2024–25 financial year.
If you’re in New South Wales, Queensland, South Australia or Victoria, this information is for you. If you’re in Western Australia, visit your state government website for information on assistance for electricity bills.
Households
All residential households with an active electricity account were eligible to receive a rebate in the 2024–25 financial year. Customer accounts with multiple addresses only received the rebate once.
Businesses
To be eligible your business had to:
- be on a separately metered business tariff
- use less electricity than the yearly threshold set for your state. The thresholds are:
- New South Wales - 100MWh
- Queensland - 100MWh
- South Australia - 160MWh
- Victoria - 40MWh.
Each business customer only received one payment, even if you had more than one business or site.
How much people received
Households - up to $150 in quarterly instalments credited to your electricity account.
Businesses - up to $150 in quarterly instalments credited to your electricity account.
For more information, visit the Australian government's Energy Bill Relief Fund page.
How and when payments were applied
For most households and businesses, relief payments were applied directly to the electricity account so there was nothing you needed to do.
If you were a household or business in an embedded network, how your relief payment is was paid depends on your state.
If you were in an embedded network
Residential
- Victoria - if your household was in an embedded network, such as a caravan park, retirement village or apartment building, you may have needed to apply for the Energy Bill Relief.
Victorian Energy Compare - New South Wales - if your household was in an embedded network, such as a caravan park, retirement village or apartment building, you may have needed to apply for the household National Energy Bill Relief payment.
- Queensland - eligible households in privately-owned embedded networks that were separately metered for their electricity consumption were also be eligible for the $1,000 Cost of Living Rebate. More information for customers and embedded network operators is available on the Queensland government website.
- South Australia – residential embedded networks operators needed to fill out the energy rebate for households form or the energy rebate for households variation form and send it to us at: saen@agl.com.au.
Businesses
- Victoria - if your small business was part of an embedded network, such as a shopping centre, you may have needed to apply for the Energy Bill Relief
Victorian Energy Compare - New South Wales - if your small business was part of an embedded network, such as a shopping centre, you may have needed to apply for the small business National Energy Bill Relief payment.
- Queensland - eligible small businesses in privately-owned embedded networks who are separately metered for their electricity consumption were also eligible for two $325 rebates separate applications). More information for customers and embedded network operators is available on the Queensland government website.
- South Australia – small business embedded network operators needed to fill out the energy rebate for small businesses form or the energy rebate for small business variation form and send it to us at: saen@agl.com.au.
How to check your bill relief was paid
To check we applied your bill relief payment, look in the ‘Understand your bill’ section of your bill.
- For residential customers it appeared under ‘Previous balance and payments’.
- For business customers it appeared under ‘New charges and credits’, under ‘Credits’.
You can also view your bill in My Account or the AGL app.
Residential household payments
New South Wales – $150 annually paid in two $75 quarterly instalments.
Queensland – $150 annually paid in two $75 quarterly instalments.
South Australia – $150 annually paid in two $75 quarterly instalments.
Victoria – $150 annually paid in two $75 quarterly instalments.
Residential eligibility dates
Eligibility dates for VIC, QLD and SA:
- 1 July 2025 (Q1)
- 1 October 2025 (Q2)
Eligibility dates for NSW:
- 31 July 2025 (Q1)
- 1 October 2025 (Q2)
Small business payments
New South Wales – $150 annually paid in two $75 quarterly instalments.
Queensland – $150 annually paid in two $75 quarterly instalments.
South Australia – $150 annually paid in two $75 quarterly instalments.
Victoria – $150 lump sum payment on 1 July 2025.
Small business eligibility dates
Eligibility dates for VIC, QLD and SA:
- 1 July 2025 (Q1)
- 1 October 2025 (Q2)
Eligibility dates for NSW:
- 31 July 2025 (Q1)
- 1 October 2025 (Q2)
Payment dates
Rebates were applied to your account within 2 weeks of the eligibility date and appear on your following invoice.
Find out more information
Visit the Australian Government website for more information on the Energy Bill Relief Fund.
