Change your internet or mobile plan
Learn how to change your AGL nbn® plan or mobile plan online, through My Account or the AGL app.
How to change your internet plan
You can change your internet plan once a month with no fee, in My Account or the AGL app.
Change internet plans in My Account
- Log in to My Account and go to Overview.
- Scroll down to My Internet and Mobile to find your plan and select Manage plan.
- View your plan and select Change my plan, then follow the steps.
Change internet plans in the AGL app
- In the AGL app go to Overview and select the nbn tile.
- Under Settings, tap View Plan.
- Select Change my plan, then follow the steps.
If you’re upgrading to a higher-speed plan, we’ll let you know during checkout if we recommend a new modem for your plan.
How to change your mobile plan
You can change your mobile SIM plan once a month with no fee, through My Account or the AGL app.
Change mobile plans in My Account
- Log in to My Account and go to Overview.
- Scroll down to My Internet and Mobile to find your plan and select Manage plan.
- View your plan and select Change my plan, then follow the steps.
Change mobile plans in the AGL app
- In the AGL app go to Overview and select the Mobile tile.
- Under Settings, tap View Plan.
- Select Change my plan, then follow the steps.
Once you’ve changed your plan, we’ll send you an SMS confirming the new plan details.
