Save $15/mth on your internet plan when you combine with AGL energy
Unlimited data

Browse with peace of mind – and no excess data charges.

No lock-in contract

Flexibility to change your plan once a month, with our month-to-month plans.

Easy setup

With no AGL setup fees.

Getting connected with AGL internet

The connection process

Once you sign up, we'll begin processing your connection. Depending on your connectivity type and previous installations, an nbn technician appointment may be required. We'll let you know and provide details of the appointment if needed. 

If a technician appointment isn't required, hang tight. We'll arrange to get you connected remotely and dispatch your modem, if it's been ordered. We'll keep you posted on the progress and provide a connection date as soon as possible. 

Learn more about getting connected

 

Buying or bringing your modem

You can receive a Comnect DS244WTV modem from us for $0 if you stay connected with us for 12 months. The usual cost for this modem is $8/month for 12 months ($96 in total). If you cancel your nbn plan before 12 months, you'll need to pay the remaining modem cost ($8 x months left) on your next bill as a lump sum.

If you’re bringing your own modem, you'll need to ensure it’s compatible with the nbn network and follow any requirements or directions provided by us or nbn co. Check with your modem manufacturer if you're unsure about compatibility.

 

Your internet speed

The speed of your internet connection depends on a number of factors including:

  • your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
  • modem quality
  • in-home cabling
  • distance between your modem and Wi-Fi devices
  • electrical and Wi-Fi channel interference
  • number of devices connected.

Fixed Wireless connections can also be affected by cell congestion.

Actual speeds for FW, FTTB and FTTN services to be confirmed with you.

Learn more about nbn speed tiers and connection types

Things to know:

Typical download speeds for our nbn plans (7pm-11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm-11pm) may increase or decrease over time and aren’t guaranteed minimum speeds. 
 

  • nbn plan offer: discount appears on your AGL Telecommunications bill. If you leave your energy plan(s), the discount will no longer apply from the end of your billing period.
  • Set-up fees: nbn co connection fees may apply. 
  • Unlimited data: subject to Acceptable Use Policy.
  • nbn speed tier: represents maximum possible download speed during off-peak periods. nbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.