If you are experiencing a power outage, you may need to contact your Electricity Distributor for more information.
As your energy retailer, AGL is responsible for managing your electricity and/or gas account. We work together with the distributor in your area to arrange gas and electricity supply at your property.
Your Distributor, who is independent of AGL, is responsible for the poles and wires, gas pipes and reliability of energy supply in your area. They make it possible for energy to be distributed to your property.
Each Electricity Distributor is responsible for certain areas and your Electricity Distributor is determined by where your property is located.
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