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Fees and charges

Find out what fees and charges may apply to your energy plan.

Fee schedules

The fee schedule documents for market retail contracts and standard retail contracts provide details of the following fees (if applicable):

  • Payment processing fees, including late payment fee
  • Paper bill fee
  • Reconnection, disconnection and other pass-through fees
  • Other applicable fees

Pass through fees

A distributor is a company (separate from AGL) that will look after the electricity poles, wires and pipes in your area. If we need to arrange a repair or service on your behalf, we may pass through the fees that they’ve charged us onto your bill.

For a summary of the pass through fees for the distributor in your area, you can use our fees and charges tool.

Still have questions?

Check out Help & Support for more information on how to read your energy bill, and what fees and charges might appear on it.