Help and Support

Energy Bill Relief Fund

If you currently get electricity bill concessions, relief payments will automatically be applied to your account. If Services Australia or Department of Veterans' Affairs contact you, our ABN is 49 091 105 092 for South Australia and 88 090 538 337 for other states (select AGL SALES PTY LIMITED). Learn more at Energy Bill Relief Fund.

Manage payments, view billing options, how to read your bill ...

Pay your energy bill

Unexpected high energy bill

Read your energy bill

Financial support options, life support, energy-saving tips ...

Payment extensions and instalment plans

Hardship programs

Concessions, rebates and grants

Arrange a new connection, disconnection, switch to AGL ...

Move house

Electricity meter installations

Installation issues

Information about pricing, products and support ...

How energy is priced

Understand electricity tariffs

AGL Netflix Plan

Using the AGL app

Change account name

Identify, read and submit your meter readings ...

Digital meters

Read your own meter

Submit a meter read

Get help reading your bill and learn more about ways to pay ...

AGL internet and mobile bills

Pay your internet or mobile bill

Learn about direct debit, eBilling and how to manage account authorities ...

Update your account details

View internet and mobile data usage

Learn how to activate a SIM, set up your modem and voicemail ...

Set up AGL internet

Set up AGL mobile

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect an internet or home phone service.

Find out about internet speeds, mobile coverage, international calls and more ...

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...

Manage payments, view billing options, how to read your bill ...

Pay your energy bill

Unexpected high energy bill

Read your energy bill

Financial support options, life support, energy-saving tips ...

Payment extensions and instalment plans

Hardship programs

Concessions, rebates and grants

Arrange a new connection, disconnection, switch to AGL ...

Move house

Electricity meter installations

Installation issues

Information about pricing, products and support ...

How energy is priced

Understand electricity tariffs

AGL Netflix Plan

Using the AGL app

Change account name

Identify, read and submit your meter readings ...

Digital meters

Read your own meter

Submit a meter read

Get help reading your bill and learn more about ways to pay ...

AGL internet and mobile bills

Pay your internet or mobile bill

Learn about direct debit, eBilling and how to manage account authorities ...

Update your account details

View internet and mobile data usage

Learn how to activate a SIM, set up your modem and voicemail ...

Set up AGL internet

Set up AGL mobile

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect an internet or home phone service.

Find out about internet speeds, mobile coverage, international calls and more ...

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...

Emergencies, outages and faults

Find out who to contact in a power outage and how to respond to emergencies, gas leaks and more ....

Learn more

Customer Security

We’re serious about keeping our customer data safe and secure. Find out how to stay safe online and keep on top of the latest scams, fraud and alerts.

Set up two-factor authentication (2FA)

2FA provides an added layer of protection because you need more than just a username and password to access your account. Learn how to set up here.

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