Help and Support

Make a payment, billing options, how to read your bill ...

Pay your energy bill

Unexpected high energy bill

Estimated energy bills

Financial support options, life support, energy-saving tips ...

Payment extensions and instalment plans

Hardship programs

Concessions, rebates and grants

Arrange a new connection, installations, switch to AGL ...

Move house

Electricity meter installations

Installation issues

Identify, read and submit your meter readings ...

What to do in an outage, gas safety, Life Support action plans ...

Get help reading your bill and learn more about ways to pay ...

AGL internet and mobile bills

Pay your internet or mobile bill

Learn about direct debit, eBilling and how to manage account authorities ...

Update your account details

View internet and mobile data usage

Learn how to activate a SIM, set up your modem and voicemail ...

Set up AGL internet

Set up AGL mobile

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect a service ...

Find out about internet speeds, mobile coverage, international calls and more ...

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...

Make a payment, billing options, how to read your bill ...

Pay your energy bill

Unexpected high energy bill

Estimated energy bills

Financial support options, life support, energy-saving tips ...

Payment extensions and instalment plans

Hardship programs

Concessions, rebates and grants

Arrange a new connection, installations, switch to AGL ...

Move house

Electricity meter installations

Installation issues

Identify, read and submit your meter readings ...

What to do in an outage, gas safety, Life Support action plans ...

Get help reading your bill and learn more about ways to pay ...

AGL internet and mobile bills

Pay your internet or mobile bill

Learn about direct debit, eBilling and how to manage account authorities ...

Update your account details

View internet and mobile data usage

Learn how to activate a SIM, set up your modem and voicemail ...

Set up AGL internet

Set up AGL mobile

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect a service ...

Find out about internet speeds, mobile coverage, international calls and more ...

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...

Trouble paying your energy bills?

We can help take the pressure off your energy bills by connecting you with the right financial support.

Financial support options

Control your energy with the AGL app

Find support, pay your bills, manage your account or view your energy usage, all in one place.

Get the app

More support

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