AGL Energy Home
Serviced states NSW VIC QLD SA WA
Help and Support
What would you like help with?
Billing and payments

Make a payment, billing options, how to read your bill ...
Pay your energy bill
Unexpected high energy bill
Estimated energy bills
Financial support and customer assistance

Financial support options, life support, energy-saving tips ...
Payment extensions and instalment plans
Hardship programs
Concessions, rebates and grants
Moving and connections

Arrange a new connection, disconnection, switch to AGL ...
Move house
Electricity meter installations
Installation issues
Manage your account

Login and password help, update account details and payment methods ...
Meters and reads

Identify, read and submit your meter readings ...
Emergencies, outages and faults

What to do in an outage, gas safety, Life Support action plans ...
Billing and payments

Get help reading your bill and learn more about ways to pay ...
AGL internet and mobile bills
Pay your internet or mobile bill
Manage your account

Learn about direct debit, eBilling and how to manage account authorities ...
Update your account details
View internet and mobile data usage
Get set up

Learn how to activate a SIM, set up your modem and voicemail ...
Set up AGL internet
Set up AGL mobile
Connect the internet

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect an internet or home phone service.
Network and coverages

Find out about internet speeds, mobile coverage, international calls and more ...
Troubleshooting and outages

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...
Billing and payments

Make a payment, billing options, how to read your bill ...
Pay your energy bill
Unexpected high energy bill
Estimated energy bills
Financial support and customer assistance

Financial support options, life support, energy-saving tips ...
Payment extensions and instalment plans
Hardship programs
Concessions, rebates and grants
Moving and connections

Arrange a new connection, disconnection, switch to AGL ...
Move house
Electricity meter installations
Installation issues
Manage your account

Login and password help, update account details and payment methods ...
Meters and reads

Identify, read and submit your meter readings ...
Emergencies, outages and faults

What to do in an outage, gas safety, Life Support action plans ...
Billing and payments

Get help reading your bill and learn more about ways to pay ...
AGL internet and mobile bills
Pay your internet or mobile bill
Manage your account

Learn about direct debit, eBilling and how to manage account authorities ...
Update your account details
View internet and mobile data usage
Get set up

Learn how to activate a SIM, set up your modem and voicemail ...
Set up AGL internet
Set up AGL mobile
Connect the internet

Find out about bringing your own modem, battery back-up power and how to move, connect or disconnect an internet or home phone service.
Network and coverages

Find out about internet speeds, mobile coverage, international calls and more ...
Troubleshooting and outages

Experiencing issues with your internet or mobile? See common issues and get the steps to resolve ...

Trouble paying your energy bills?

We can help take the pressure off your energy bills by connecting you with the right financial support.

Financial support options

Control your energy with the AGL app

Find support, pay your bills, manage your account or view your energy usage, all in one place. 

Get the app

More support

Message

Leave a message and we'll get back to you. Launch the app or select the message button in My Account.

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Contact us

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