Using mobile data
Mobile data is the way that your mobile accesses the internet when it's not connected to Wi-Fi. It will be automatically turned on when your SIM is activated. Your AGL mobile plan will include an allocation of mobile data, after which point you'll be charged for $10 for a 1GB Data Boost. If you use 3GB of Data Boosts, your data service will be barred and you'll need to call us to unbar the service. You may be charged for additional data usage ($0.01 per MB block) for a limited time before we discontinue your data access.
We'll send you data alerts when you reach 50%, 85% and 100% of your monthly data allowance. These alerts may be up to 48 hours delayed and do not include overseas calls or SMS, or usage outside Australia.
With new devices and apps coming out each day, it's common to use more mobile data than you're expecting. To check your data usage, get in touch with us.
It's possible to turn off mobile data and still be able to receive SMS and calls, however you won't be able to use apps that require the internet, or send and receive MMS.