Change your gas meter
Here are the steps to change or remove your gas meter.
1. Submit your application
Complete our Application for Residential Gas form (PDF) and email to firstname.lastname@example.org.
If you are removing your gas meter and there's a third party who will be billed for the removal (such as a demolition company), you'll need their authorisation.
2. Distributor processes your application
After you've submitted your application, we’ll check the details and pass along this request to the distributor in 3-5 business days.
3. Site visit
When your work order is accepted, the distributor will make the changes to your meter. You'll need to ensure that your site is:
- The site is safe
- Free from rubbish
- There's clear access to the proposed meter location
- Information about any gate code has been provided to the distributor so they can gain access.
4. Final steps
We'll send you an SMS once your change or removal is complete.