Change contact details
How to update your contact and personal details on your energy account.
How to update your contact and personal details on your energy account.
To update your email address or mobile number in My Account:
To update your email address or mobile number in the AGL app:
To update or correct your mailing address, name, title or date of birth, we need to first confirm your identity. For us to do this and then update your account, you can get in touch with us.
If you're moving home and want to connect an AGL energy supply to your new address, you can learn about doing this at Move house.
Looking for information on how to manage the account of someone who has passed away? See Deceased estates.