Using My Account
My Account gives you an easy way to manage your account online, whenever you like.
My Account is your AGL online account that you can access through our website. It's a quick and easy way to manage your account and do things like check your usage and pay your bills.
Control your usage
- Check your usage and how much it costs
- Compare past usage periods
- Enter your own meter reads for more accurate billing
Usage at a glance for smart meter customers
- Drill down into weekly, daily and hourly views
- See when you’ve been using more energy than usual
- Download your usage data
Flexible payment options
After you sign up to AGL for gas or electricity, it can take up to three months for your service to transfer across to us. During that time, we won't have any usage information to show you in My Account.
We'll contact you once your transfer is complete, so you can log in and see it all for the first time.
If you'd like to add another account to your My Account, get in touch with us.
You'll need to have your account numbers ready. Remember that each account can only be registered to one My Account.
Your usage refers to the amount of energy you have used in a given period, measured in kWh (kilowatt hours) for electricity and MJ (megajoules) for gas.
Usage charges refer to the cost of your usage for a given period in dollars, exclusive of any supply charges, unbilled charges, credits or pay on time discounts.
Not registered for My Account?
You can register online. You’ll need your account number handy.
