Here to help, always
You are important to us. Once in a while things may go wrong. When they do, we're committed to making it right.
We offer a simple approach to addressing complaints about our products or services. We'll work with you to resolve any issues quickly, fairly and collaboratively. Your privacy is important to us and all complaints are treated confidentially.
Many complaints are resolved within a few days. More complex matters may take a little longer, however we'll keep you updated.
We expect our employees to treat customers with respect throughout the process. We kindly request the same from you in order to reach a fair and reasonable outcome for both parties.