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AGL Accessibility

Accessibility Statement

Read about our commitment to making our services more accessible to all.

Man in a blazer and glasses working on a laptop at home.

We’re making our website, digital channels and all communications more accessible.

Our goal for the AGL website is to conform to level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

We take the following measures to ensure our website is accessible: 

  • Include accessibility in our internal research, design, development and testing policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual digital accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Technical specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your device:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are needed in order for our website to meet the accessibility standards.

Illustration depicting people with different accesibility needs around a water cooler AGLC0262_AGL Illustration_Diversity_xx_RGB

How we’ll keep improving

To conform with the latest accessibility guidelines, we continue to review, test and modify our website. We’ve recently engaged an external agency to help with this and we are currently working on a range of initiatives with our development teams.

As with any digital asset, releases are frequent and technologies ever changing, meaning that accessibility is an activity that will be always on, and respected by AGL.

Got feedback on the accessibility of our website? 

Your thoughts are important to us and we welcome your feedback. Please post ideas for improving AGLs products and services on our Neighbourhood forum, or let us know if you encounter accessibility barriers by emailing us at accessibility@agl.com.au.

Published February 2023