Need a modem or SIM card from us? Place your order by 10 December 2021 for best chance of delivery by Christmas.

12 months Amazon Prime on us when you switch your internet to AGL¹ Plus save $15/mth on your nbn plan when combined with AGL energy

Reasons customers choose AGL’s unlimited data nbn™ plans

Unlimited data

Browse with peace of mind – and no excess data charges.

No lock-in contract

Flexibility to change your plan once a month, with our month-to-month plans.

Certified carbon neutral

Your plan is carbon neutral, certified by Climate Active, at no extra cost. 

12 months Amazon Prime on us

Switch your home internet to AGL and receive 12 months Amazon Prime on us.1 With Prime membership you’ll get access to free delivery on eligible items on Amazon.com.au, plus access to a range of entertainment benefits such as Prime Video and Prime Music.

Learn more

Getting connected with AGL internet

Once you sign up, we'll begin processing your connection. Depending on your connectivity type and previous installations, an nbn technician appointment may be required. We'll let you know and provide details of the appointment if needed. 

If a technician appointment isn't required, hang tight. We'll arrange to get you connected remotely and dispatch your modem, if it's been ordered. We'll keep you posted on the progress and provide a connection date as soon as possible. 

Learn more about getting connected

You can receive a Netcomm NF20MESH modem from us for $0 if you stay connected with us for 12 months. The usual cost for this modem is $12.50/month for 12 months ($150 in total). If you cancel your nbn plan in the first 12 months, you’ll need to pay the remaining modem cost ($12.50 x months left) on your next bill as a lump sum.

If you’re bringing your own modem, you’ll need to ensure it’s compatible with the nbn network and follow any requirements or directions provided by us or nbn co. Check with your modem manufacturer if you’re unsure about compatibility.

The speed of your internet connection depends on a number of factors including:

  • your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
  • modem quality
  • in-home cabling
  • distance between your modem and Wi-Fi devices
  • electrical and Wi-Fi channel interference
  • number of devices connected.

Fixed Wireless connections can also be affected by cell congestion.

Actual speeds for FTTC, FTTB and FTTN services to be confirmed with you.

Learn more about nbn speed tiers and connection types

Our plans use VoIP technology, which stands for Voice over Internet Protocol. Basically, it allows you to make phone calls using your internet connection (just like when you use programs like Skype).

When you make calls with a traditional landline, you’re using a wired connection. With a home phone plan using VoIP, your conversation is transmitted digitally.

Things to know:

Typical download speeds for our nbn plans (7pm-11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm-11pm) may increase or decrease over time and aren’t guaranteed minimum speeds. 

Home Phone plans

The AGL Home Phone service is optional and requires an eligible AGL nbn™ internet plan, an AGL supplied modem and a BYO compatible VoIP handset.

Internet plans

  • nbn plan offer: if you leave your AGL energy plan(s), the discount on your nbn plan will no longer apply from the end of your billing period.
  • Set-up fees: nbn co connection fees may apply. 
  • Unlimited data: Acceptable Use Policy applies.
  • nbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.

1Amazon Prime offer: available to customers who switch their home energy or internet to AGL from another retailer or who choose AGL for their energy or internet when moving home. Offer only available to customers who sign up directly with AGL via agl.com.au or by calling 131 245. Not available to customers who exercise their cooling off rights or who cancel their plan before AGL becomes the responsible retailer at the supply address. Offer not available in conjunction with selected promotional offers.  Limited to one Amazon Prime 12-month membership per household in a 12-month period. Membership must be activated by 31 December 2022. Offer subject to change. Cancel your Amazon Prime membership anytime via amazon.com.au. Amazon.com Inc. and its affiliates are not sponsors of this promotion. Amazon Prime is $6.99/month after the promotional offer period ends. Amazon, Amazon Prime and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Offer ends 7 March 2022, unless varied by AGL. Amazon Prime does not form part of or change your energy plan. View full terms.