The speed of an nbn connection

The speed of your internet connection depends on a number of factors including:

• your type of connection (FTTP, FTTC, FTTN, FTTB, FW or HFC)
• modem quality
• in-home cabling
• distance between your modem and Wi-Fi devices
• electrical and Wi-Fi channel interference
• FW (Fixed Wireless) connections can also be affected by cell congestion
• number of devices connected

There is no guarantee that the devices in your home will be able to achieve those speeds.

AGL internet connections are available in three different speed tiers. For details on our nbn plans, including speed tiers, view our Key Facts Sheet.

Change speed tiers

To change your nbn speed tier, get in contact our team using the support options below. Please note, speed tier changes will take effect immediately but can only be changed once per month.

Different nbn connection types

We offer connections over six types of nbn connections around Australia. These connection types can affect the speeds that are available to you.

• Fibre to the Premises (FTTP)
  
• Fibre to the Node (FTTN)
• Fibre to the Curb (FTTC)
• Fibre to the Building (FTTB)
• Hybrid Fibre-Coaxial (HFC)
• Fixed Wireless (FW)

Note: Our plans are not available for Sky Muster™ satellite services.

To check the connection type that's available in your area, go to our to our nbn internet plans page.

Connection types explained

Fibre to the Premises (FTTP)

FTTP is where the optical fibre line will be run directly into the customers premises.

Fibre to the Node (FTTN)

FTTN is where the optical fibre to a street cabinet and then connected to the property using the existing copper network.

Fibre to the Curb (FTTC)

FTTC is where the optical fibre is extended close to the customers premises, (usually located inside a pit) and then connected to the property using the existing copper network.

Fibre to the Building (FTTB)

FTTB is where the optical fibre runs to an apartment (or similar building) communications room, then using existing technology to connect each apartment or unit.

Hybrid Fibre-Coaxial (HFC)

HFC is where the existing cable infrastructure, previously used for services like pay tv, to supply the connection.

Fixed Wireless (FW)

Fixed Wireless is where the connection is through a transmission tower to an outdoor antenna located on the customers premises.

Coverage: With 3G devices, you can access 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access 3G network plus some or all of the 4G Plus network. Optus 4G Plus network uses multiple frequencies (LTE 700 /1800 / 2100 / 2300 / 2600 MHz) to provide coverage. If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network. The Optus 4G Plus network is available in all capital cities and hundreds of metro, regional and holiday towns with a compatible device and plan. Coverage and speed will vary by device and location. Check coverage on Coverage map.

*nbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.