It's time your electricity meter got smart.

If you’ve received a letter from us offering you the opportunity to have a digital meter installed at your home, then you’ll hopefully soon be enjoying all of the benefits a digital meter enables for free!

 


 

With actual up-to-date usage information, a digital meter gives you energy your way with:

  • energy app

    AGL'S Energy App

    Anywhere, anytime you can:

    • Check energy usage
    • Set usage alerts
    • Pay bills on the go.
  • my agl iq

    My Account

    With My Account, you can:

    • Organise your home or small business move.
    • View and monitor your energy usage and bill details.
    • View and pay your bills.
    • Choose to receive your bills via email and take the worry out of remembering to pay by setting up Direct Debit.
    • Update your personal details.
    • Track how much energy you are using.
  • monthly billing

    Monthly Billing

    • Choose to receive bills monthly for smaller more manageable bills.
    • Select^ which day of the month to receive your bills.
Don't miss out on your free, smart upgrade.

 

Once you've arranged your appointment a technician will see if your home is suitable for a replacement meter. If everything's OK, it takes up to two hours to install your new meter at no cost to you and your power will likely be off for no more than 30 minutes. However, if there's any issue with the installation that involves a cost, don't worry, we won't go ahead with the upgrade.

If you have more questions, visit our Digital Meter FAQs page > 

 

^ Terms and conditions apply. Weekends and public holidays affect our ability to issue your bill on the day requested. Your bill payment due date will be 14 business days from and including the day we issue your bill.

Top digital meters FAQs

How can I read my digital meter?

By JeremyH    06/Jul/2016/5:03AM

All meters have a display or information button (clear or grey in colour) which lets you scroll through its different registers. What you'll see will all depend on the type of meter you have.

If you live in New South Wales, Queensland or South Australia, you'll have one of the meters pictured below...

Read full article in the Community

What is a digital meter?

By JeremyH    06/Jul/2016/2:53AM

Digital meters, otherwise known as smart meters, are the next generation of electricity meters, replacing analogue ones. They measure your home’s electricity use in 30-minute intervals, and can send this data automatically to your energy retailer every day using a secure wireless network.

Digital me...

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Am I charged more for electricity by having a digital meter?

By JeremyH    06/Jul/2016/3:13AM

No. In most cases, the same electricity rates that applied to your analogue meter will apply to your digital one.

Read full article in the Community

Who has a digital meter?

By JeremyH    06/Jul/2016/3:03AM

Who has a digital meter and how they're rolled out is different from state to state across Australia.

In some states the roll out of digital meters is mandatory. For example in Victoria, all electricity meters have now been replaced with digital ones as part of a joint Government and industry initia...

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Who owns digital meters?

By JeremyH    06/Jul/2016/3:04AM

Like with analogue meters, all new digital electricity meters are owned, read and maintained by the meter provider. If or when we offer to install a digital meter at your home or business, it will remain owned by Active Stream, a subsidiary company of AGL.

Read full article in the Community