Pay your AGL bill through your bank using BPAY either by Phone Banking or by Internet Banking. If you are not already registered for Phone Banking or Internet Banking, contact your bank for details.
You can now also receive, view and pay your AGL bills online through your bank's Internet Banking website with BPAY View®. With BPAY View your bills will be delivered directly to your secure Internet banking environment. There's no paperwork to worry about and you get the convenience of paying through any method you choose.
When registering online for BPAY View®, please use your 8-digit or 10-digit account number (displayed on the front of your AGL bill), for your BPAY View Registration Number.
You can also pay in person at any Post Office or visit the Postbillpay® website for more options.
From 1 October 2016, a $2.00 (incl. GST) fee may apply for payments made in-person at a Post Office. There are some exemptions to this new fee, including if you are registered for a concession with us or if you’re part of our Staying Connected hardship program. If you are eligible for a concession and haven’t registered it with us, please call us on 131 245.
Pay by Centrepay
If you receive payments from Centerlink you can elect a regular amount to be paid directly to your AGL gas and/or electricity account. Centerpay works best with a bill smoothing plan to ensure your energy charges are paid evenly across the year, avoiding seasonal changes in your bill payments.
If you are interested in paying your energy bills by Centrepay, call us 24/7 on 131 245 to obtain your AGL Centrepay Reference Number. You can then contact Centrelink on 1800 050 004 to arrange your Centrepay deductions.
Pay by Centrepay is only available to Residential customers.
Pay by Mail
Send your payment slip to AGL together with a cheque or money order to:
AGL Sales Pty Ltd
Locked Bag 20024
Melbourne VIC 3001
If you are experiencing financial difficulties you can Stay Connected with AGL's Hardship Program.