Skip to main content

Carbon Neutral

Make a difference.
Add Carbon Neutral.

Carbon Neutral options are available on most of our products. So, whether you're using AGL energy, internet or mobile, you can make a difference.

A woman making coffee in a kitchen

What does carbon neutral mean? 

For our certified Carbon Neutral products, we purchase carbon credits equal to the emissions from making our products available to you. These carbon credits meet the requirements of Climate Active, an Australian Government initiative.

How carbon neutrality is achieved

A common way to achieve carbon neutrality is through carbon offsetting, which is when organisations buy and retire carbon credits (sometimes called 'offsets to help compensate for the greenhouse gas emissions they produce. These offsets are created from projects that prevent, reduce or store emissions.

Child stiring food on stove with parent watching

Why choose Carbon Neutral

Certified guarantee icon in blue

Our Carbon Neutral products are certified by Climate Active.

House icon in blue

It’s easy and affordable to get Carbon Neutral.

Globe icon in blue

Your choice makes a difference, both locally and globally.

How to get involved

As a residential customer, you can opt in to our Carbon Neutral electricity product for an extra $1 a week and our Carbon Neutral gas product for an extra $0.50 a week.1

Certified Carbon Neutral is already included in our mobile, internet, residential solar and battery products.

109350294 109350294

I have an AGL energy plan

It’s easy to add Carbon Neutral to your energy plan. You can do this in My Account, or contact us for help.

Add Carbon Neutral

I’m new to AGL

You can add Carbon Neutral, certified by Climate Active, to any of our energy plans.

Compare energy plans

How it works

agl_s_image_mum_girls_bed_laptop_thumb

Greenhouse gas emissions associated with our products are offset with carbon credits from projects that reduce or store emissions.

Use your products

We calculate the greenhouse gas emissions created when your products are supplied and used.

House icon

We offset these emissions

We buy carbon credits from projects that reduce or store the amount of greenhouse gases equal to these emissions.

Globe icon

Together, we make a difference

When you choose Carbon Neutral, you’re helping make a difference with offsets that come from projects in Australia and around the world.

Learn more about Carbon Neutral

What is Climate Active certification?

Climate Active is an Australian network of individuals, businesses and organisations that aims to empower Australians to take climate action now and for the future. The Climate Active network is comprised of certified members across a wide range of industries. This Australian government-backed program enables all levels of Australian society to work together to make a difference.

Carbon Neutral, certified by Climate Active, is available on our electricity, gas, mobile, internet, solar and battery products.

Choose Green Energy

You can also support renewable energy. Choose AGL Green Energy when you sign up or switch to a new electricity plan with us.

Learn more about Green Energy
A mother and child holding each other

Add Carbon Neutral or Green Energy

Carbon Neutral

When you choose Carbon Neutral, we'll calculate the greenhouse gas emissions associated with your electricity consumption. We’ll then buy and retire carbon credits from projects that reduce or store the amount of greenhouse gases equal to these emissions.

  • Help offset the greenhouse gas emissions created when your products are supplied and used.

  • Certified by Climate Active, an Australian Government initiative.

  • Available with electricity and gas plans.

Green Energy

When you choose Green Energy, renewable electricity equal to 20% or 100% of your total electricity consumption is fed into the grid.

  • Support energy generation in Australia from renewable sources.

  • Accredited by GreenPower, a government-managed program.

  • Available with new electricity plans only.

Add Carbon Neutral
Explore Green Energy


Learn more about Carbon Neutral

Find Carbon Neutral news, tips and ideas on AGL Discover.

Visit AGL Discover

1Once you opt in, Carbon Neutral will continue to apply if you switch AGL energy plans or contracts (unless you opt out or move house).