Market retail contracts
Market retail contracts are specific gas and electricity offers from AGL.
What is a market contract?
Market contracts are gas and electricity offers from AGL that can include additional benefits like discounts, fixed rates or credits. The terms and conditions under market contracts are different from our standard retail contracts.
Our general terms and conditions are important contractual documents and we encourage you to review them as well as any recent changes.
For residential customers on an AGL Essentials Plus™, AGL Essentials™ or AGL Smart Saver™ plan, you will be on a market contract.
Small business customers
For small business customers on an AGL Business Essentials™ or AGL Business Smart Saver™ plan, you will be on a market contract.
Terms and conditions
Our market contract for NSW changed effective 1 July 2019. Changes were made to the customer charter, general terms and dispute resolution policy.