What is a Market Contract?

Market Contracts are our specific gas and electricity offers that can include additional benefits or features. The terms and conditions under Market Contracts differ from our Deemed and Standard Retail Contracts.

Residential Customers

If you accept an AGL Essentials Plus™, AGL Essentials™ or AGL Smart Saver™ Energy Plan, you will be on a Market Contract.

Small Business Customers

If you accept an AGL Business Essentials™ or AGL Business Smart Saver™ Energy Plan, you will be on a Market Contract.

Terms and conditions

Our Market Contract for New South Wales changed effective 1 July 2019. Changes were made to the Customer Charter, General Terms and Dispute Resolution Policy.

Market Contract Booklet (including General Terms) effective 1 July 2019

Fee Schedule

NSW Market Retail Contract Fee Schedule