Take control of your AGL bills
Set-and-forget with direct debit. Take control with My Account. Or simply pay each bill when it lands in your inbox (or letterbox). The choice is yours.
The easiest way to take control of your billing is through My Account. Once you've logged in:
- view and pay your bills
- set up preferences for how you’d like to receive and manage your energy bills (things like SMS Pay, bank payments, Direct Debit and Bill Smoothing)
Once registered, you will always have your latest bill at your fingertips and you can pay your energy account how and when it suits you, wherever you are.
If you would like to switch to paperless bills – or eBilling – you can set this up in My Account. eBilling is a convenient, hassle-free way of receiving your bill. Plus, it helps to save mountains of paper and countless trees every year.
With AGL Bill Smoothing, you can spread the year's energy costs across equal monthly, fortnightly or weekly instalments. Signing up for Bill Smoothing and combining it with automatic direct debit is our recommended way to make payments fast, simple and hassle-free.
Self service meter reads
If you are a gas customer or have a basic electricity meter, you can enter your own meter readings to help us build a better picture of your energy usage. Valid meter reads are taken into account during our estimation process so we can provide more accurate monthly billing on the occasions when an actual meter read is not available.
To enter your own meter reads, you'll need to:
- register with My Account
- have a gas or basic electricity meter.
Then, simply log in to My Account, select 'Billing' and then 'My Meter Read'. If you have more than one account, you can enter meter readings for both.
Top 5 Payment FAQs
If you don't have access to a bill, please reach out to our web chat team for assistance as your biller code can vary depending on the state you live in.
*Available to eligible residential customers who agree to pay their AGL gas and/or electricity bills by direct debit. Limited to one allocation of direct debit flybuys BONUS POINTS per residential AGL account. Click here for full terms and eligibility criteria.