Digital meters

Monitor your energy usage and receive more detailed reports.

Let’s get digital

Digital meters are the next generation of electricity meters providing you with a new way to manage your energy account. With a digital electricity meter, you’ll be able to receive accurate and up-to-date usage info.

With up-to-date usage information, a digital meter gives you energy your way with:

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    Helpful online tools

    Use My Account and the AGL App, to view more timely data – so you don’t have to wait until your bill arrives to see your usage charges.

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    More accurate reads

    Your home’s electricity use is measured in 30-minute intervals, and can send this data automatically to your energy retailer every day using a secure wireless network.

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    Usage at a glance

    Stay on top of what you’re using. View usage breakdowns and track your energy usage. Use the AGL Energy app to drill into weekly and daily views.

Digital meter FAQs

How do I read my Electricity Digital Display meter? (VIC)

Note: This article refers to digital meters. For other types of gas and electricity meters, such as clock dial meters, take a look at our guide on How to read your gas & electricity meter.

If you live in VIC, you'll have one of the meters pictured below installed. Have a look to see which one is yours. For NSW, QLD or SA please see our FAQ for Digital Meters.

Type 1

Electricity Digital Display meter - Type 1.jpg
1. Confirm this meter's serial number is the same as the one on your last invoice, the AGL App or My Account.

  1. Press the 'display' button to show the reading options on the screen. You might need to press it more than once to cycle to the correct display.
  2. If available, check the configuration reference guide on the meter to determine which display you'll need to read.
  3. Record your usage for Peak, Off-peak (If applicable) and Solar (If applicable), including all leading zeros.

Note: The screen above shows '03' in small digits. This means it's on screen number 3, which displays the total kWh used. Do not include these numbers in your read. Do not press the 'Boost' button.

Reading for this digital electricity screen is: 86798

Type 2

Electricity Digital Display meter - Type 2.jpg

  1. Confirm this meter's serial number is the same as the one on your last invoice, the AGL App or My Account.
  2. Press the 'display' button to show the reading options on the screen.
  3. Record your usage for Peak, Off-peak (If applicable). and Solar (If applicable), including all leading zeros.

Note: If you have more than one register, keep pressing 'display' to show the other registers. You can check your last invoice, AGL App or My Account to confirm how many registers you have.

Reading for this digital electricity screen is: 03351

Type 3

Electricity Digital Display meter - Type 3.jpg

  1. Confirm this meter's serial number is the same as the one on your last invoice, the AGL App or My Account.
  2. Record your usage for Peak, Off-peak (If applicable) and Solar (If applicable) including all leading zeros.

Note: If you have more than one register, the screen will automatically scroll. You can check your last invoice, AGL App or My Account to confirm how many registers you have.

Reading for this digital electricity screen is: 0001848

Type 4
Electricity Digital Display meter - Type 4.jpg
1. Confirm this meter's serial number is the same as the one on your last invoice, the AGL App or My Account.

2. Record your usage for Peak, Off-peak (If applicable) and Solar (If applicable) including all leading zeros.

Note: If you have more than one register, the screen will automatically scroll. You can check your last invoice, AGL App or My Account to confirm how many registers you have.

Reading for this digital electricity screen is: 001202

Type 5

Electricity Digital Display meter - Type 5.jpg
1. Confirm this meter's serial number is the same as the one on your last invoice, the AGL App or My Account.

2. Record your usage for Peak, Off-peak (If applicable). and Solar (If applicable), including all leading zeros.

Note: If you have more than one register, the screen will automatically scroll. You can check your last invoice, AGL App or My Account to confirm how many registers you have.

Reading for this digital electricity screen is: 002282


Will the remote reading interfere with other devices (phones, TV, or radio) in my home?

No – your digital meter operates at a low frequency and power level; it will not interfere with any other equipment in your home.


How do I read my digital meter? (NSW, QLD, SA)

Note: This article refers to digital meters. For other types of gas and electricity meters, such as clock dial meters, take a look at our guide on How to read your gas & electricity meter.

All digital meters have a display or information button (clear or grey in colour) which lets you scroll through its different registers. What you'll see will all depend on the type of meter you have.

The following information relates to Active Steam Meters, you'll see it labelled with an Active Stream logo, affixed on the terminal cover. 


If you live in New South Wales, Queensland or South Australia, you'll have one of the meters pictured below installed. Have a look to see which one is yours. For Victoria please see our FAQ on Electricity Digital Display meters.


Meter type: 'Mk10D' – Three phase, one element:

MK10D.png

The table below shows meters register, LCD Label and Description. 

RegisterLCDDescription
F03D01Standard Current Date and Time
1E0003Excess energy consumed by customer
IE1013Excess energy exported by customer

Meter type 'MK7C' – One phase, one element:

MK7C.png

LCDDescription
01Standard Current Date and Time
03Excess energy consumed by customer
13Excess energy exported by customer

Meter type 'MK7A2' – One phase, two element:

MK7A2.png

LCDDescription As Per Configuration
01*Standard Current Date and Time
03*Excess energy consumed by customer
13*Excess energy exported by solar system
07*Total energy consumed by customer's hot water
43This register should record zero
53Total Excess energy consumed by customer
63Total Excess energy exported by solar system

*Some of the older meters will only have 4 LCD displays (01, 03, 07 and 13)

PFIT Solar Configuration

LCDDescription As Per Configuration
01Standard Current Date and Time
03Excess energy consumed by customer's load
13This register should record zero for PFIT meters
07Total energy consumed by solar system
43Total energy produced by customer solar system
53Total Excess energy consumed by customer
63Total Excess energy exported by solar system

* Lasdt updated 13th Feb 2018.


The meter installer had difficulty installing my digital meter. How do I find out more?

Once AGL has confirmed details of a digital meter installation at your property, a qualified electrical installer will be sent to complete the installation. Sometimes during the process, an issue (commonly called a 'site defect') is discovered which prevents the installer from continuing immediately with the job. This could include the discovery of electrical issues or on-site contaminants, like asbestos. If this occurs, the meter installer will provide you with information outlining the site defect, why it prevented installation, who is responsible for rectification works and who you should contact to discuss the matter further. 

Note that wiring issues associated with the circuitry in the home, the switchboard and the meter box remain the responsibility of the homeowner. 


Do digital meters cause health issues, like sleep apnea or headaches?

Digital meters are not dangerous. All digital meters installed are regulated by the Australian Communications and Media Authority and have frequencies similar to common household electronics like mobile phones and televisions. The Australian Radiation Protection and Nuclear Safety Agency sets exposure limits and concludes that 'no scientific evidence exists that low levels of radio-frequency electromagnetic energy exposure from digital meters causes any health effects or symptoms of ill-health'.

For more information, visit:

NSW: Are smart meters dangerous to my health?

SA: Smart Meters

QLD: Digital Meters

VIC: Smart Meters Safety 


View all FAQs