For first time AGL internet or mobile customers, your bill will include your monthly plan fee in advance.
Existing AGL customers for internet and/or mobile, will have the first bill for the new service aligned to your existing bill cycle. This means your first bill will include your monthly plan fee in advance as well as a pro-rata charge for the period between your service activation and the bill issue date.
If you ever cancel your AGL service, the plan fees you paid for any unused period will be credited back to you on your final bill. Get in touch with our team to arrange a refund. Depending on your service and when you joined, there may be costs associated with closing your account. For details, review your plan details.