South Australian Retailer Energy Productivity Scheme (REPS)

 

REPS helps South Australian households and businesses become more energy efficient.

Save money with free and discounted energy efficiency solutions

South Australians can reduce their energy use as part of the South Australian Retailer Energy Productivity Scheme (REPS). As a participant in this government scheme, we’re committed to helping South Australians get more value from their energy.

Together with our representatives, MAC Trade Services and Ecovantage, we’re helping businesses and households improve energy efficiency with the help of energy efficient products. You could save money on upgrade costs, and reduce the size of electricity bills.

What is REPS?

The Retailer Energy Productivity Scheme (REPS) replaced the Retailer Energy Efficiency Scheme (REES) on 1 January 2021. Like the REES, the new scheme provides incentives for South Australian households and businesses to save energy. In addition, the REPS aims to optimise the state-wide use of energy, supporting demand management and demand response activities for households and small businesses.

For AGL, REPS has a 50% focus on households, including low-income and those experiencing financial vulnerability.

Call 1300 430 917 to sign up

What’s included in the scheme?

A range of programs and products are covered under REPS for eligible commercial and residential customers:

  • If eligible, residential households can receive one free or discounted home retrofits with energy efficient devices, including LED lights, low-flow showerheads, and hot water systems. 
  • Commercial premises can receive discounted fluoro-replacement LEDs, LED high-bay lighting upgrades and commercial showerheads.

Additional services are also available for low-income households and government-owned public or community residential premises. 

Apply for energy-saving products and services

Find out about energy-saving programs for your home or efficiency programs for commercial and industrial businesses. See if you are eligible for a hot water system upgrade or air conditioning upgrade. Find out more

REPS one-off payment of $33

Customers who aren’t a Priority Group Household must pay a once-off REPS fee of $33 per site. This will be registered as paid with the Essential Services Commission of SA (ESCOSA), so that, if you have further activity done under REPS at the same premises, there is no need to pay an additional $33 REPS fee.

REPS eligibility

Your household may be eligible for REPS-discounted appliances, such as a hot water system or air conditioner upgrade.

There are also demand response and solar-battery options available. Demand response activities are those where you are rewarded for lowering your electricity use at peak times.

Businesses may be eligible for discounted LED highbay, fluro tube, downlight and flood light replacements. Click below for more information.

Except for Priority Group customers (see below for definition), all customers must pay a once-off REPS fee of $33 per site. This means that, if you wish to have your old non-LED lights or your hot water system replaced, you will need to pay the installer a once-off $33 contribution. This will be registered as paid with the Essential Services Commission of SA, so that, if you subsequently wish to have your hot water system replaced under REPS, there is no need to pay an additional $33 REPS fee.

Additionally, a household is only eligible to have the product replaced once under REPS. So, if you have more than one air conditioner or hot water service at the property, those must be replaced on the same day to be eligible for REPS credits.

All businesses in SA are eligible for REPS upgrades, with the following conditions:

  • There is a limit of 20,000 GJ equivalent claimable under REPS, lighting upgrade activities in no more than 2 visits.
  • The same product cannot be replaced twice under REPS.
  • Products must be accredited and installed by an AGL-partner representative.
  • All sites, except large energy users, incur a once-off REPS fee of $33 per site. This means that, if you wish to upgrade more than one product at the site using REPS credits, only one $33 REPS fee will be incurred. This will be registered as paid with the Essential Services Commission of SA, so that, if you subsequently upgrade other equipment under REPS, there is no need to pay an additional $33 REPS fee.
  • Large energy users are required to pay a minimum of $1.70 per GJ equivalent for their upgrades. For more information view Commercial lighting upgrade activities.

Government-owned public or community residential premises may be eligible for some REPS activities. To find out whether you’re eligible and what activities are available to you, please contact one of our business REPS partners:

MAC TRADE SERVICES

ECOVANTAGE

Priority Group Households are those where a person in the household has or is one of the following:

  • Pension Concession Card
  • Health Care Card, including low-income health care cards
  • TPI or War Widows Gold Repatriation Health Card
  • Gold Repatriation Health Card (EDA)
  • Actively participating in an energy retailer hardship or energy concession program
  • Receiving the South Australian Government Energy Concession
  • Is in a rental property where the weekly rental is not more than $400 per week
  • Has been referred by a registered member of the South Australian Financial Counsellors Association (SAFCA).

Need more information?

For more information on the South Australian Retailer Energy Productivity Scheme (REPS), visit the Essential Services Commission of SA, the Department for Energy and Mining or view the MAC Trades Services Privacy Policy.

Affordability programs from AGL

Financial challenges can arise from illness, a sudden change in income or other personal matters. Staying Connected is our hardship program for customers based in NSW, QLD, SA and WA. In Victoria, it is Payment Support Victoria.

If you need assistance with paying your energy bills or need extra support, see our Financial support and customer assistance options.


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More ways to get support

For interpreter services and services for hearing and impaired and overseas customers, visit Contact Us. Please note overseas customers are only able to message us or use chat for assistance.