Information you’ll need before you call
- Your name and contact details
- Your relationship to the account holder
- The name of the executor (if it isn’t you) and their details
- The account details of the deceased person
You don’t have to be family or the executor of the estate, so long as you can tell us the above information to make sure we're providing the correct service.
If we need any documents, we’ll let you know the best way to send them to us.