Pay your energy bill

Pay your bill online or make payments easier through My Account or the AGL app.

Make a payment

You can pay your energy bill below or learn about the different ways to pay your bill. For mobile and internet accounts, visit Pay your telecommunications bill.

To pay an energy bill, start by entering your bill reference number below. You can find this number under 'How to pay' on the front page of your AGL bill. To access your bill online or download a PDF, head to My Account or the AGL app.

Prefer to pay via BPAY? You'll need a Biller Code and reference number, found on your most recent bill.

Manage your bills online

Pay your bills online, update your payment details, set up direct debit, view your usage and more through the  AGL app or My Account.

Pay on time, every time

Set up automatic bill payments from your credit card, PayPal or bank account.

Set up direct debit
Having trouble paying a bill or experiencing financial difficulty?

We're here to support you if you're struggling to pay your bills or experiencing financial stress. Find out about payment extensions, instalment plans, concessions and financial hardship support by visiting financial support and customer assistance

Need support?

Ask Neighbourhood

Get answers in our Neighbourhood online community.

Visit Neighbourhood

Send us a message from the app or My Account and we’ll get back to you. Reply whenever it’s convenient, just like texting a friend.

Leave a message

Chat with us online. We’re here anytime.


Pay over the phone anytime via the AGL Payment line.

Call 1300 657 386
More ways to get support

For interpreter services and services for hearing and impaired and overseas customers, visit Contact Us. Please note overseas customers are only able to message us or use chat for assistance.