Change details, account name and authorised person
Learn how to change your details, account name and the authorised person on your account.
Learn how to change your details, account name and the authorised person on your account.
To update your email address or mobile number in the AGL app:
To update or correct your name, title or date of birth, we need to first confirm your identity. For us to do this, please contact us.
If you're moving home and want to connect an AGL energy supply or internet to your new address, visit Move house.
For information on how to manage the account of someone who has passed away, visit Deceased estates.
If there's an existing AGL internet or energy supply to a property that you want to transfer from one account holder to another, the new account holder needs to sign up to a plan with AGL using their details. Doing this will automatically cancel the old account and the account with the new account holder will start.
To find out what your options are, contact us.