If you’re dissatisfied with a product, service, staff or handling of a complaint, make a complaint using the form below.
If you’d like to share ideas, an opinion, a comment or an expression of interest or concern, go to the Neighbourhood.
If you’ve had a positive experience you’d like to share, give a compliment using the form below.
Have a complaint or compliment you’d like to share? We're here to listen. Fill in your details below and we’ll get in touch within a few days.
Got a question? We may already have the answer:
Energy: Billing and payments
Energy: Moving and connections
Internet and mobile: Billing and payments
Share ideas and feedback for improving products and services in the Neighbourhood
Manage Deceased estates
Use the search function at the top of this page.
The easiest way to get in touch is to message us in the AGL app or My Account. For other support or more urgent enquiries, Contact us.
Learn more about our Complaints process here.
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