AGL has a strong history of working with landholders, in rural NSW and Queensland to develop our gas projects.

Our experience has shown us that gas operations and farming activities, as well as other land uses such as viticulture, can successfully co-exist while providing regular income to landholders, without impacting important agricultural resources and future land uses.


We're working for local communities

In addition to helping meet the state’s gas needs, being a good neighbour and making positive contributions in the communities in which we operate is important to us. We are committed to working with landholders to ensure our projects operate alongside farming activities, without impacting important agricultural resources and future land uses.

So, engaging locally is key to the work we do.

On 4 February 2016, AGL announced it will not proceed with the Gloucester Gas Project and will cease production at the Camden Gas Project in South West Sydney in 2023, twelve years earlier than previously proposed. Resulting impairments for both projects have included additional provisions ensuring rehabilitation costs have been appropriately provided for.

ASX Release: 4 February 2016

Community complaints and enquiries

farmer and cows

Ask our Community Forum

The AGL Community Engagement Forum is a place to ask questions, provide feedback, or discuss anything about AGL’s operational sites and the communities in which we operate.

Join the conversation

AGL understands that we don’t always get it right, and we want to be informed when we don’t. If you would like to provide any feedback, good or bad, or simply ask some questions, please feel free to get in touch via the following channels:

Complaints and Enquiries Hotline
Call 1800 039 600

AGL Community Complaints & Enquiries,
Locked Bag 14120 MCMC,
Melbourne VIC 8001

Learn more about how we handle general customer complaints on our complaints page.