Consumer Data Right Operational Enhancements Design Paper Submission

Treasury released a consultation paper in August 2023 seeking input on the development of changes to consent procedures and further operational enhancements to the Competition and Consumer (Consumer Data Right) Rules 2020 (the CDR rules).

Treasury and the Data Standards Body are exploring opportunities to simplify the CDR Rules and standards to support better consumer experiences while maintaining key consumer protections. The design paper seeks stakeholder feedback on a number of change proposals relating to rules and standards for CDR consents. 

AGL has been a consistent and vocal supporter of the CDR regime as an economy wide model that enables consumers to have access to, and control over, data that directly relates to them. The key to the success of CDR is consumer awareness and confidence in using the system. AGL welcomes this consultation on operational enhancements to the CDR, with a view to optimising the CDR in the energy sector and continuing to empower consumers to make better and more informed choices.

As a general theme, we are supportive of measures that prioritise clarity, benefit consumers and reduce complexity. For certain changes, we encourage Treasury to consider where the CDR regime already adequately addresses the subject of the proposed alteration, or conversely, where an amendment may unintentionally introduce adverse outcomes or unnecessary costs for data holders or consumers.

AGL remains committed to supporting Treasury to get the rules right in a complicated multi-stakeholder environment. This can only be achieved with sufficient consultation and feedback from all stakeholders on the impact of proposed changes, including any potential unintended consequences.

Read the full submission here.