AGL recently responded to the Australian Energy Regulator’s (AER) consultation on proposed changes to the Retail Pricing Information Guideline (RPIG) to align with the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Electricity Code).
We encourage the AER to consider a different approach that seeks to remove inconsistencies between the RPIG and the Electricity Code instead of creating consistency through mirroring the Electricity Code.
We also recommend the AER do not seek to replicate the Australian Competition and Consumer Commission (ACCC) Electricity Code Guide as this is only an interpretative tool and not a legislative requirement. By taking the approach it has, the AER is treating ACCC interpretations as new enforceable obligations on retailers through the RPIG which runs counter to good regulatory process and may result in poor consumer experiences.
Our full submission to the AER can be read here.