If you’re an AGL customer but didn’t accept a market contract energy plan or are using energy without contacting us to set up an account, then you are on a standard retail contract. The standard energy contract is a plan that is governed by the applicable energy regulations.
Select the applicable booklet below for more information.
The rates and fees applicable on our standard retail contract for NSW are as follows:
Former APG and amaysim standard retail contract customers are subject to AGL’s standard retail contract fees and rates as listed above.
Former Click Energy standard retail customers are subject to AGL’s standard retail contract fees and rates as listed above.
The rates applicable on our standard retail contract for ACT are as follows:
For Ampol Energy standard retail contract customers who transferred to AGL from 27 October 2025,
the rates are as follows:
Select the applicable booklet below for more information.
The rates and fees applicable on our standard retail contracts for VIC are as follows:
Select the applicable booklet below for more information.
The rates and fees applicable on our standard retail contract for QLD are as follows:
For Ampol Energy standard retail contract customers who transferred to AGL from 27 October 2025,
the rates are as follows:
Select the applicable booklet below for more information.
The rates and fees applicable on our standard retail contract for SA are as follows:
AGL has varied its Standard Form Contract Terms and Conditions following recent changes to regulatory requirements applicable to small gas customers in WA. These changes have been approved by the Economic Regulation Authority with effect from 1 July 2024. These include:
Select the applicable booklet below for more information.
The rates and fees applicable on our standard form contract for WA are as follows:
The Australian Government’s Solar Sharer Offer (SSO) is an opt-in electricity offer for residential customers in NSW, QLD and SA that includes three hours of free electricity usage daily (11am-2pm in NSW and QLD and 12pm-3pm in SA).
Learn more about the Solar Sharer offer.
The SSO is best suited to customers who can shift their usage to the free usage period. Not shifting your usage to this period could result in higher electricity costs.
You may be charged for use exceeding the reasonable use cap during the free usage period.
Daily supply and controlled load charges still apply during the free usage period.
A smart meter is required to be eligible for this offer. If you don’t have a smart meter, we can arrange to have one installed on your behalf.
To opt-in to this plan, please call us on 131 245.
A Basic Plan Information Document for this plan is available at agl.com.au/bpid
The Victorian Government’s Midday Power Saver offer (MPS) is an opt-in electricity offer for residential customers in VIC that includes three hours of free electricity usage between 11am-2pm daily.
Learn more about the Midday Power Saver offer.
The MPS is best suited to customers who can shift their usage to the free usage period (11am-2pm). Not shifting your usage to this period could result in higher electricity costs.
You may be charged for use exceeding the reasonable use cap (24kWh per day) during the free usage period.
The MPS is on a time-of-use tariff structure. That means, outside of the 3-hour free electricity period, the cost of your electricity will change depending on the time of day.
Daily supply and controlled load charges still apply during the free usage period.
A smart meter is required to be eligible for this offer. If you don’t have a smart meter, we can arrange to have one installed on your behalf.
To opt-in to this plan, please call us on 131 245.
Midday Power Saver fact sheets containing key details of the plan are available at agl.com.au/vefs. For clear advice on the right plan for you, contact AGL on 13 12 45.
