Make a difference. Choose Carbon Neutral for your small business.

Show your customers you’re helping make a difference. Opt in to Carbon Neutral electricity for an extra $4 a week and Carbon Neutral gas for an extra $7 a week.1

A woman holding an indoor plant nested in a round ceramic pot A woman holding an indoor plant nested in a round ceramic pot Choose Carbon Neutral for your small business

What does carbon neutral mean?


Carbon Neutral means the greenhouse gas emissions associated with an activity - like generating power - are offset. For a product to be considered Carbon Neutral, action must be taken to offset the emissions associated with supplying it to your business.

How carbon neutrality is achieved

A common way to achieve carbon neutrality is through carbon offsetting, which is when organisations buy and retire carbon offsets (sometimes called a ‘carbon credit’) to compensate for the greenhouse gas emissions they produce. These offsets are created from projects that reduce or store greenhouse gas emissions. Find out more about carbon offsetting.

A female barista standing behind a coffee machine making a cup of coffee A female barista standing behind a coffee machine making a cup of coffee The most common way to achieve carbon neutrality is through carbon offsetting

Why choose Carbon Neutral

Climate Active Network Member logo Climate Active Network Member logo

What is Climate Active certification?

Climate Active is an Australian network of individuals, businesses and organisations that aims to empower Australians to take climate action now and for the future. The Climate Active network is comprised of certified members across a wide range of industries. This Australian government-backed program enables all levels of Australian society to work together to make a difference.

How it works

Use your products

We calculate the greenhouse gas emissions created when your products are supplied and used.

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We offset these emissions

We buy and retire carbon credits from carbon offset projects to reduce or store these emissions. These carbon credits meet the requirements of Climate Active.

Together, we make a difference

When your business chooses Carbon Neutral, you’re helping make a difference with offsets that come from projects in Australia and around the world.

Let’s look towards tomorrow

We hear you loud and clear, Australia – making a difference matters to your business. And it matters to us, too.

Carbon Neutral is the first step towards making a difference, and it certainly won’t be the last.

Frequently asked questions

Want to learn more?

For more information about our Carbon Neutral products, get in touch with our business energy experts below or call us on 133 835 (between 8am and 4pm AEST/AEDT).

Learn how to reduce your impact

1Carbon Neutral will continue to apply if you switch AGL energy plans or contracts, unless you opt out or move premises. If you opt in to Carbon Neutral for solar, batteries, or LED lighting, your contribution cost will depend on the specifics of the system you install (and the associated emissions to be offset).