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Disconnection Request

Disconnecting your AGL services?

To request a disconnection of gas and/or electricity at your current address, please call us 24/7 on 1300 245 668, giving us 3 business day's notice. 

It's great to stay with AGL!

Stay with AGL and keep all the benefits of being an AGL customer - electricity and gas plans that will help you save on your energy bills, flexible payment plans and our energy-saving services, including My AGL IQ®, our free efficiency tips and energy audits, Appliances and Tradespeople and more.

Keep all your AGL Advantages

Moving with AGL

Moving is simpler and easier when you move with AGL. Did you know you can stay with AGL when you move house? You can take care of everything quickly and fuss-free with AGL Energy Online, so when you get your new home all your energy needs are taken care of. Visit our Moving Home page where you'll find everything you need to help with your move.

Staying with AGL can be the best move you'll ever make!

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