We’re available Monday to Friday, 8am–8pm AEST/AEDT.
An embedded network is a privately owned and maintained electricity network. The network buys electricity in bulk and re-sells it to homes in the network, sometimes at the maximum price.
You’re not locked in to your network’s energy plan – you can change plans without body corporate or landlord approval. Your network just needs to be in an area we service and meet basic requirements.
If you’re eligible, we’ll sign you up to a new energy plan and start transferring your electricity supply to AGL.
Depending on your network, the transfer can take from 2 weeks to a few months.
We’ll charge you for energy. Your embedded network provider will charge you for network costs.
We’re available Monday to Friday, 8am–8pm AEST/AEDT.