Apply for a new gas meter
Arrange a gas meter installation for your property.
How to apply?
Get a new gas meter installed by using our new connections platform
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Requesting a gas meter in New South Wales
Here are the steps to arrange a service line and gas meter or only a meter:
Submitting your application
Complete a residential gas supply request using our new connections platform including the details of your gas plumber.
Processing your application
After your application has been submitted, it will be sent to the distributor for processing. We'll get in contact with you within two business days if we need more information or there's any issues.
We’ll send you an email when the distributor has accepted your application.
If there are any additional changes or there's additional work required, we may need to obtain a quote from the distributor. This may take two additional weeks and you'll be advised about any additional costs and provided with the quote for approval before installation work can continue.
When your application is accepted, the distributor will install your meter and service line (they’ll need access to your site).
If you have site access via a gate code you’ll need to contact the distributor to provide this information so they can gain access. To find your distributor, use our distributor lookup tool.
Completion of your service line request
We'll notify you once the service line has been installed.