Introducing a powerful new service to help you understand where your electricity is going.

Using your smart meter data and clever algorithms, Energy Insights breaks down your electricity usage to estimate how much electricity your home uses on heating, cooling, lighting, laundry, standby and more.

The result? Greater visibility of your home’s electricity usage. Energy Insights helps you to take control of your electricity costs and find out where you could start making savings.

The service is free and available now to AGL residential electricity customers with a smart meter (excluding solar customers).

Can I get AGL Energy Insights for my home?

If you’re with AGL for your home’s electricity, have a smart meter and don’t have solar, Energy Insights will be automatically provided to you – no registration necessary. You just need:

  1. A smart meter installed
  2. To be registered for eBilling, which you can do via My Account.

Unfortunately, AGL Energy Insights isn’t available to AGL gas or solar customers.

How do you estimate my home’s electricity usage by appliance category?

We generate an estimated break down of electricity usage by appliance category using:

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    Data from your smart meter
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    Details shared in your Home Profile (if you complete one)

    Update your Home Profile here

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    Local weather information and other data sources

These breakdowns are estimates. They won’t be 100% accurate and may differ from your actual usage and costs by appliance category. Completing the Home Profile in My Account could help us make your report more relevant. See our FAQs for details of how we estimate your breakdown and our Terms of Use for important information.


What should I expect and when?

You'll receive your insights a few days after each electricity bill has been issued as long as AGL Energy Insights is available to you and you’re registered for eBilling. See a sample report below. You'll also receive personalised tips to help you reduce energy waste and save money.

You can also sign up for a mid-bill AGL Energy Insights Report via My Account.

View Energy Insights FAQs

Already an AGL customer?

Great! Sign up to eBilling via My Account to be eligible for Energy Insights.

Want Energy Insights but not an AGL customer?

Find an AGL Energy Plan that best suits your home. If you are eligible, you'll start receiving Insights Reports after about 6 months. You might receive a simplified version sooner.