Learn more about features available with an AGL internet service including nbn speed tiers and differences in connection types.
The speed of an nbn connection
The speed of your internet connection depends on a number of factors including:
- your type of connection, (FTTP, FTTC, FTTN, FTTB, FW or HFC)
- modem quality
- in-home cabling
- distance between your modem and Wi-Fi devices
- electrical and Wi-Fi channel interference
- FW (Fixed Wireless) connections can also be affected by cell congestion
- number of devices connected.
Typical download speeds for our nbn plans (7pm–11pm) are based on past measurements across a range of locations and connection technologies, and there may be times when your connection won’t achieve these speeds. Typical download speeds for our nbn plans (7pm–11pm) may increase or decrease over time and aren’t guaranteed minimum speeds.
AGL internet connections are available in three different speed tiers. For details on our nbn plans, including speed tiers, view our Key Facts Sheet.
Change speed tiers
To change your nbn speed tier, get in contact with our team here. Please note, speed tier changes will take effect immediately but can only be changed once per month.
Different nbn connection types
We offer connections over six types of nbn connections around Australia. These connection types can affect the speeds that are available to you.
- Fibre to the Premises (FTTP)
- Fibre to the Node (FTTN)
- Fibre to the Curb (FTTC)
- Fibre to the Building (FTTB)
- Hybrid Fibre-Coaxial (HFC)
- Fixed Wireless (FW)
Note: Our plans are not available for Sky Muster™ satellite services.
To check the connection type that's available in your area, go to our to our nbn Plans page.
Connection types explained
Fibre to the Premises (FTTP)
FTTP is where the optical fibre line will be run directly into the customers premises.
Fibre to the Node (FTTN)
FTTN is where the optical fibre to a street cabinet and then connected to the property using the existing copper network.
Fibre to the Curb (FTTC)
FTTC is where the optical fibre is extended close to the customers premises, (usually located inside a pit) and then connected to the property using the existing copper network.
Fibre to the Building (FTTB)
FTTB is where the optical fibre runs to an apartment (or similar building) communications room, then using existing technology to connect each apartment or unit.
Hybrid Fibre-Coaxial (HFC)
HFC is where the existing cable infrastructure, previously used for services like pay tv, to supply the connection.
Fixed Wireless (FW)
Fixed Wireless is where the connection is through a transmission tower to an outdoor antenna located on the customers premises.
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