nbn® internet speeds

Learn more about your nbn internet and download speeds.

Internet and mobile

How do I choose the right nbn internet speed?

Getting the right nbn speed for your household can make all the difference. Consider how many people will be using the internet at the same time, the type of activities it’s used for and how much you want to spend on an nbn plan.

With a choice of nbn plans, AGL offers something for everyone, from individuals to larger families with multiple people working from home. 

 

Home Basic (25/5 nbn)

Great for smaller households that need an internet connection to cover the basics. 25 Mbps typical busy period download speeds.

  • One to two people online at the same time 
  • Browsing the web and social media
  • Sending emails and streaming music 
  • Standard-definition (SD) video streaming
  • Also available for fixed wireless connections

 

Fixed Wireless Plus (75/10 nbn)

Great for more remote properties with fixed wireless connections. 

  • One to five people online at the same time
  • Downloading and uploading large files
  • Standard-definition (SD) video streaming
  • Available for fixed wireless connections only 

 

Home Standard (50/20 nbn)

Great for medium-sized households with a few internet users online at the same time. 49 Mbps typical busy period download speeds.

  • Three to four people online at the same time 
  • Downloading files 
  • Working or studying from home (e.g. video conferencing)
  • High-definition video streaming (1080p) 

 

Home Fast (100/20 nbn)

Great for larger households or those looking to stream high-quality video. 96 Mbps typical busy period download speeds.

  • 5+ people online at the same time 
  • Downloading large files
  • Working or studying from home (e.g. video conferencing)
  • Streaming high-definition video (4K) 

 

Home Superfast (250/25 nbn)

Great for multiple users and those looking for faster internet speeds. Typical busy period download speeds will be confirmed when data is available.

  • 5+ people online at the same time
  • Faster downloads and game updates
  • Multiple people working from home
  • 4K and 8K streaming concurrently

 

Home Ultrafast (1000/50 nbn)

Great for power users and those looking for the fastest speeds. Typical busy period download speeds will be confirmed when data is available.

  • 5+ people online at the same time
  • Ideal for power users
  • Faster downloads and game updates
  • 4K and 8K streaming concurrently

What is a typical download speed?

With each plan you’ll see a typical busy period download speed. These are a guide to how fast your plan might be during busier times on the network (7-11 pm). They’re based on past measurements across a range of locations and connection technologies so there may be times when your connection won’t achieve these speeds. Typical download speeds may increase or decrease over time and aren’t guaranteed minimum speeds.

The speed of an nbn connection

The speed of your internet connection depends on a number of factors including:

  • connection type (FTTP, FTTC, FTTN, FTTB, FW or HFC)
  • modem quality
  • in-home cabling
  • distance between your modem and Wi-Fi devices
  • electrical and Wi-Fi channel interference
  • number of devices connected
  • FW (fixed wireless) connections can also be affected by cell congestion, distance from a fixed wireless tower and hot weather or heavy rain.

AGL internet connections are available in a range of different speed tiers. Compare our internet plans now or read the finer details in the Key Facts Sheet (fixed line) or Key Facts Sheet (fixed wireless).

Our internet plan speed promise

Internet speeds can be affected by the type of nbn connection to your home. If you have Fibre to the Node (FTTN), Fibre to the Building (FTTB) or Fibre to the Curb (FTTC) technology and your line can’t deliver the speed set out in your plan, we’ll let you know. We’ll discuss what speeds are appropriate for your line, and you’ll be able to switch to a lower speed plan at a lower price or cancel your plan at no extra cost. You’ll just need to pay out any modem costs in full if you choose to leave us.

How to check your nbn speed with an nbn speed test

Interested in finding out how fast your nbn speed is right now? Connect your modem directly to your computer with an ethernet cable. Then, run this speed test to see what your download and upload speeds are like during peak and off-peak periods. 

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