Setting up your own device with AGL internet

Get help setting up your own device to use with AGL internet.

We can support you if you’re bringing your own modem. It’s important that you know your connection type and that your BYO device is suitable for your technology type.

There are 2 types of ports used to connect to the nbn™ network:

DSL port uses an 'RJ11' cable - the same as an old telephone cable you would use to plug your home phone into the wall socket.

WAN port uses an ethernet cable - the same as a cable you might use to plug your PC, PlayStation or other consoles into your modem.

Some modems have both ports, and some only have one. Use the table below to see which port your modem will need to have to connect to your type of nbn™ technology:

nbn connection type Device connection type Authentication Port required
FTTC – Fibre to the curb Router/WAN Connection PPPoE WAN
FTTB – Fibre to the building VDSL Modem required PPPoE DSL
FTTN – Fibre to the node VDSL Modem required PPPoE DSL
FTTP – Fibre to the premise Router/WAN Connection PPPoE WAN
HFC - Hybrid fibre coaxial Router/WAN Connection PPPoE WAN
FW - Fixed wireless Router/WAN Connection PPPoE WAN

Learn more about the different types of nbn connection types.  

BYO modem pre-requisites

In most cases, modems from your previous service provider will be unlocked. However, some providers may lock their modems, preventing them from being used with other providers. Please check with your previous provider to see if your modem is locked.

BYO router login details

We do not have login details for BYO routers. If you are not able to get your connection up and running using the below links, we suggest trying factory resetting your router by holding the reset button for about 8 seconds or until the lights on the router start flashing. This should reset the default username and password. If that does not work, you will need to consult your router manual or check your modem manufacturer's website for more information and assistance.

Setting up your BYO device 

To set up your own device, use the information that relates to your broadband technology.

FTTC utilises an nbn™ connection device which connects to the router. The router settings for FTTC, FTTP, HFC and Fixed Wireless are similar. Each connection type has an nbn™ device installed at your premises.

Router settings

Plug the cable from the nbn™ device into the WAN or Internet port on your router.

Open a browser window and enter the IP address for your router manufacturer:

  • Asus: 192.168.1.1
  • D-Link: 192.168.0.1 or http://dlinkrouter or 192.168.1.1
  • Fritzbox: 192.168.178.1
  • Huawei: 192.168.1.1
  • Netcomm: 192.168.20.1
  • Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
  • Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
  • Technicolor: 192.168.1.254
  • TP-Link: 192.168.1.1 or http://tplinkwifi.net

If your router is not listed, or if the IP addresses do not work, check the bottom of your router for a sticker with the router IP address.

FTTB - fibre to the building

In most circumstances, FTTB is set up like FTTN, using the phone port. However, some new apartments now use FTTP with an nbn connection device setup. Find out which connection type you have and see FTTN or FTTP for help.

FTTN connections utilise the existing phone port. 

Router settings

Plug the cable from the DSL (phone) socket on the wall into the DSL port on your router.

Some routers auto-detect the connection settings. If your auto-configuring router is not working, unplug the DSL cable and plug it back in to trigger the auto-configuration.

Open a browser window and enter the IP address for your router manufacturer:

  • Asus: 192.168.1.1
  • D-Link: 192.168.0.1 or http://dlinkrouter or 192.168.1.1
  • Fritzbox: 192.168.178.1
  • Huawei: 192.168.1.1
  • Netcomm: 192.168.20.1
  • Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
  • Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
  • Technicolor: 192.168.1.254
  • TP-Link: 192.168.1.1 or http://tplinkwifi.net

If your router is not listed, or if the IP addresses do not work, check the bottom of your router for a sticker with the router IP address.
 

 

The router settings for FTTC, FTTP, HFC and Fixed Wireless are similar. Each connection type has an nbn™ device installed at your premises.

If your connection does not continue to work on your existing port, your FTTP and Fixed Wireless set up may require a change to the cable configuration. There are multiple Uni-D ports available on your router, and your new service will be found in a different Uni-D port to what you were using for your previous provider. For example – if your previous service was using Uni-D port 1, your new service may be on Uni-D port 2. You will need to unplug the ethernet cable and plug it into a new Uni-D port. You might find the connection to automatically start working once it’s on the correct Uni-D port.

Router settings

Plug the cable from the nbn™ device into the WAN or Internet port on your router.

Open a browser window and enter the IP address for your router manufacturer:

  • Asus: 192.168.1.1
  • D-Link: 192.168.0.1 or http://dlinkrouter or 192.168.1.1
  • Fritzbox: 192.168.178.1
  • Huawei: 192.168.1.1
  • Netcomm: 192.168.20.1
  • Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
  • Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
  • Technicolor: 192.168.1.254
  • TP-Link: 192.168.1.1 or http://tplinkwifi.net

If your router is not listed, or if the IP addresses do not work, check the bottom of your router for a sticker with the router IP address.

The router settings for FTTC, FTTP, HFC and Fixed Wireless are similar. Each connection type has an nbn™ device installed at your premises.

Router settings

Plug the cable from the nbn™ device into the WAN or Internet port on your router.

Open a browser window and enter the IP address for your router manufacturer:

  • Asus: 192.168.1.1
  • D-Link: 192.168.0.1 or http://dlinkrouter or 192.168.1.1
  • Fritzbox: 192.168.178.1
  • Huawei: 192.168.1.1
  • Netcomm: 192.168.20.1
  • Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
  • Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
  • Technicolor: 192.168.1.254
  • TP-Link: 192.168.1.1 or http://tplinkwifi.net

If your router is not listed, or if the IP addresses do not work, check the bottom of your router for a sticker with the router IP address.

Setting up common non-AGL supplied modems on Fixed Wireless.

The router settings for FTTC, FTTP, HFC and Fixed Wireless are similar. Each connection type has an nbn™ device installed at your premises.

If your connection does not continue to work on your existing port, your FTTP and Fixed Wireless set up may require a change to the cable configuration. There are multiple Uni-D ports available on your router, and your new service will be found in a different Uni-D port to what you were using for your previous provider. For example – if your previous service was using Uni-D port 1, your new service may be on Uni-D port 2. You will need to unplug the ethernet cable and plug it into a new Uni-D port. You might find the connection to automatically start working once it’s on the correct Uni-D port.

Router settings

Plug the cable from the nbn™ device into the WAN or Internet port on your router.

Open a browser window and enter the IP address for your router manufacturer:

  • Asus: 192.168.1.1
  • D-Link: 192.168.0.1 or http://dlinkrouter or 192.168.1.1
  • Fritzbox: 192.168.178.1
  • Huawei: 192.168.1.1
  • Netcomm: 192.168.20.1
  • Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
  • Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
  • Technicolor: 192.168.1.254
  • TP-Link: 192.168.1.1 or http://tplinkwifi.net

If your router is not listed, or if the IP addresses do not work, check the bottom of your router for a sticker with the router IP address.

Troubleshooting support

For more help troubleshooting potential connection issues, go to Troubleshooting and outages.

nbn™, nbn co and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.


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