How do I activate my SIM card?
To activate your SIM card online, we'll need your full name, telecommunications account number, email address and the AGL SIM card number located on the back of your SIM. If you're activating a replacement SIM you can follow the same steps:
- Head over to Activate SIM
- Complete the form, double-checking your details are correct
- Select Submit
If you're transferring your number, keep your old SIM card in your phone until it stops working - that's when you'll know your new SIM is ready.
Usually the activation will be completed in around an hour however, it can take up to 2 business days - so we recommend you hang on to your old SIM in the meantime.
If you're having issues activating online, get in touch with us between 8 am-8 pm, (AEST).